Customer service and general management

AL

ASHLEY LOVETTE

**************@*****.*** 682-***-**** Crowley, TX 76036 WWW: Bold Profile

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer Service

Forklift certified

Crane operation certified

Transportation Coordination

Commercial Driving Experience

DOT Regulations

Document Management

Inventory Management

Loading and unloading

Order Picking

Workplace organization

Shipping and receiving

Pallet stacking

Warehouse Safety

First Aid Training

Documentation

Warehouse picking

Material Handling

Shipment Processing

RFID Tracking

Production Reporting

Palletizing

Forklift Operation

Inventory staging

Incident logging

Inventory Control

Shipping operations

Physically fit and agile

Bill of Lading knowledge

Shipping and receiving expert

Barcode scanning

Heavy industrial equipment

RFID Readers

Customer Service-Oriented

Safe driver

Route logs

Heavy equipment operations

Teamwork and Collaboration

Punctual and Reliable

Hand-Eye Coordination

Deadline-driven

Material inventory

Inventory reporting

Inventory Counts

Equipment Inspections

Forklift Operator Certification

First Aid Certified

Infant CPR certified

Juvenile CPR

Cardiopulmonary Resuscitation CPR

First aid and CPR certified

First aid and CPR knowledge

Indicom Building Burleson, Texas

Production Forklift Operator

10/2022 - Current

Operated a forklift to move, load and unload materials within the production area.

Maintained accurate records of all material movement within the facility. Inspected forklifts for safety issues and reported any potential problems to management immediately.

Followed standard operating procedures while loading and unloading goods from trucks or trailers.

Ensured proper stacking of products on pallets in accordance with warehouse regulations.

Strictly adhered to all safety protocols while operating machinery in order Summary

Skills

Experience

to prevent accidents or injuries.

Uber And Lyft Dallas, TX

Rideshare Driver

08/2021 - Current

I transport customers to specific destinations, providing exceptional customer service.

Followed safety rules to keep clean driving record with no accidents or incidents.

Drove passengers from pick-up points to deliver to destination. Achieved consistently high customer scores due to exceptional service. Followed company protocols regarding cancellations, refunds, and other requests from customers.

Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.

Adhered to all city regulations related to ride share services such as speed limits, parking rules.

Scout Surfacing Solutions Joshua, TX

Hydro Tester

08/2021 - 10/2022

Calibrated hydrostatic pressure gauges and other instruments prior to use. Utilized a variety of hand tools for assembly and disassembly of parts during testing process.

Collaborated with team members in order to troubleshoot complex problems related to hydrostatic testing.

Documented all test results in accordance with company policies and procedures.

Performed hydrostatic pressure testing on components and assemblies to identify any defects or flaws in the material.

Self Employed Services Fort Worth, TX

House Cleaner

10/2009 - 03/2020

Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.

Washed and dried dishes to maintain clean and orderly kitchen. Cleaned homes following specific and detailed protocols and requests. Coordinated home cleaning schedule based on client availability and realistic time constraints.

Shoe Pavilion Dallas, TX

General Manager

07/2005 - 10/2009

Trained employees on duties, policies and procedures. Managed inventory levels and conducted corrective action planning to minimize long-term costs.

Administered employee discipline through verbal and written warnings. Created schedules and monitored payroll to remain within budget. Recruited, interviewed and hired qualified staff for open positions. Built and maintained loyal, long-term customer relationships through effective account management.

Led employee evaluations with constructive feedback to boost performance.

Created a positive work environment by developing team building activities that encouraged collaboration among departments. Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales. Crowley High School Crowley, TX

High School Diploma

05/2005

Education and Training

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