Graphic Designer Social Media

E LDA PASHAJ

CONTACT PROFILE

718-***-****

************@*****.***

With a degree in Art and Graphic Design, I bring a strong foundation in creative design and a passion for visual communication. I have hands-on experience in both graphic design and marketing, where I’ve honed my ability to create compelling designs that engage audiences and support brand goals. I’m excited to contribute my skills in Adobe Creative Suite, branding, and marketing strategy to an innovative team, and I am eager to leverage my creativity and problem-solving abilities to make an impact in the industry. I’m driven by the opportunity to collaborate, learn, and contribute to projects that are both visually captivating and strategically effective. SKILLS EXPERIENCE

Platform expertise

Content creation

Teamwork

Communication

Creativity

Strategic thinking

Tourism Customer Service Agent- RL Services

02/25/2021-07/22/2022

-Assisted customers with inquiries and issues regarding their travel plans, including flights, hotel bookings, and itinerary changes.

-Acted as the primary point of contact between customers and airlines (such as Lufthansa and Eurowings) to resolve booking discrepancies, cancellations, and other travel-related issues.

-Coordinated with internal teams and external partners to ensure smooth resolutions and timely updates for customers.

-Delivered exceptional customer service by providing clear communication and empathetic support, ensuring a positive experience even in stressful situations.

Graphic Designer/ Social Media - Prestige Home center 10/02/2023-12/31/2024

-Developed and executed branding for sales campaigns, ensuring consistency across all visual assets and promotional materials.

-Created eye-catching and engaging designs for marketing collateral, including digital ads, social media posts, and promotional graphics.

-Assisted in the creation of marketing pitches by providing compelling visual concepts and design solutions that aligned with brand messaging.

-Managed and curated content for the company’s social media platforms, ensuring daily posts and engagement with followers to maintain an active online presence.

-Monitored social media trends and audience engagement to inform content strategy and improve overall reach and interaction.

EDUCATION

Polis University- 2020-2023

Tirana, Albania

BA- Art & Graphic Design

LANGUAGES -

English

German

Albanian

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