Program Coordinator Administrative Support
Resume:
Angela Katz
Cell: 203-***-****
Email: ***********@*****.***
Experience
NYC HEALTH + HOSPITAL, Humanitarian Emergency Response & Relief Center, New York, NY Invoice Analyst, HERRC Finance Department - Remote 03/23 - PRESENT
• Responsible for managing and training staff team in invoice processing function, assigning tasks, providing guidance, and monitoring their performance to ensure productivity and accuracy.
• Trained invoice managers in how to review staffing invoices by utilizing Excel to verify and confirm hours with actual payroll backup provided.
• Oversee monthly invoice processing of $42M+ across 13 major vendors, ensuring timely, accurate, and compliant payments
• Support leadership by ensuring they have all necessary operational and administrative tools and by proactively escalating high priority issues and risks for their review as appropriate.
• Partner with leadership to proactively identify risks, resolve financial discrepancies, and enhance operational workflows
• Provided administrative support for audits and financial reports.
• Developed standardized templates and process guides to improve invoice verification and audit readiness. NYC HEALTH + HOSPITAL, New York, NY
Sr. Logistic Project Manager – NYC Public School Testing – Remote A comprehensive surveillance COVID-19 testing program to support the City of New York 12/20 -08/22
• Provided administrative support for daily activities related to HERRC Logistics projects.
• Directed six logistics coordinators for public school testing program tasks delivering 75,000+ COVID tests weekly to NYC students and staff.
• Responsible for the daily operation of the logistics, escalations, and communication teams in real time.
• Led rapid response escalation management, interfacing daily with NYC Department of Education and public health agencies
• Built and implemented a strategic outreach plan to schools to review policies, updates and build rapport with school Principals.
• Assisted staff in customer service skills and relationship training programs.
• Interacted with the Department of Education Testing Team to resolve any escalated daily conflicts.
• Analyzed, Identified, and recommended the implementation of improvements to the overall workflow and coordination efforts.
• Generated status reports on deliverables, dependencies, risk and issues encountered during operations.
• Ensured information is properly logged into the escalation form system, closure of all escalations in Salesforce is reviewed with team Q&A.
ORCHID STABILITY CONSULTANT, LLC- PRESIDENT
06/2021- 12/24
• Speaking expert consultant on the Aging Adults on Fall Prevention, Tai Chi, Balance workout and Staying Active after 50. Contracted by NY State AARP, Assisted Living Facilities, Senior Center and Aging in Place. Ensured community organizations in planning and implementing community health improvement for aging Adults. WESTCHESTER MEDICAL CENTER HEALTH ALLIANCE, Valhalla, NY Adult & Pediatric Community Engagement Specialist - Level 1 Trauma Hospital 05/17-06/20
• Participated and assisted in the American College Surgeon verification level one Adult and Pediatric meeting objectives, external review, and performances.
• Interacted extensively with government agencies, community leaders, school principals, and private organization heads to introduce programs, schedule and deliver program content, tailor programs to specific needs of each group.
• Maintained and nurtured community partnerships included partnerships, vendors, community resources and key constituents and ensured data contacts were updated daily.
• Recruited to plan, develop, and deliver informational programs on “Stop the Bleed,” “Prevention of Falls,” and
“Bicycle Safety.”
• Worked in tandem with the media to publicize upcoming programs; generated all marketing and promotional collateral.
• Delivered presentations and workshops to increase awareness of Level 1 Trauma Center and implemented speaking engagement for Trauma Physicians to speak.
• Compiled and reported monthly on outreach data and program success to Trauma Program Operations and agencies.
• Wrote, submitted, and received acceptance of New York State Pedestrian Safety Grants for 2019 and 2020 with increased of 133% in participation.
• Developed a Fall Prevention Tool Kit for outreach to assisted living facilities, Seniors Centers and Office of Aging.
• Provided 1,200 + screenings utilizing the STEADY Tool Kit at the First Senior’s Fall Prevention Screening for seniors at risk.
• Developed Fall Prevention Screening at WMC and Mid-Hudson Hospital for over 1000 participants 2017, 2018, 2019.
• Led the 2019 Dream Foundation Grant outreach for 2600 Children on Bicycle and Helmet Safety.
• Interfaced with multiple health agencies to coordinate and deliver Stop the Bleed programs for more than 3000 individuals.
YWCA OF WHITE PLAINS AND CENTRAL WESTCHESTER, White Plains, NY Outreach Membership Director
10/14 – 05/17
• Responsible for the $2.5M operating budget for the Department of Fitness and Membership.
• Developed and implemented a breast cancer patient survival wellness program through NYS Department of Health.
• Directed and managed 15 staff and oversaw membership development, instructors and fitness programs.
• Maintained and nurtured community partnerships to keep stakeholders to garner support and advocacy for our programs.
DANBURY SPORT LLC, Danbury CT
Operational and Program Manager
02/12 – 08/14
Managed multiple operational and administrative responsibilities for staff of 32 and recruited, hired and trained. Associate Senior Program Director
09/86 – 05/95
Responsible for daily operations and professional staff of 8 for $7.5-M facility. Extensive experience with programming, capital campaigns, marketing, event management and facility operations. Skills: MS: Word; Excel; PowerPoint; Outlook; SharePoint; Salesforce; Mindbody; E Clinical Works; Canva, Google Suite, Slack, public speaking, Tai Chi, Senior Fitness Certification. Education - Eastern Illinois University, Charleston IL Bachelor of Science Degree
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