Customer Service Inventory Control

Debra Powell

Fredonia, NY *****

***************@*****.*** 607-***-****

Objective

To secure a Sales or Service Management position within a growth-oriented organization where my extensive experience in sales, supply chain management, routing and distribution, inventory control, and customer service can contribute to continued success.

Professional Summary

- Proven leader with 10+ years of experience in sales, logistics, and operations

- Expertise in routing, distribution, inventory, and vendor management

- Adept in client relations, scheduling, forecasting, and compliance reporting

- Strong background in team development, customer service, and conflict resolution

- Authorized to work in the U.S. for any employer

Professional Experience

Co-Owner

Appleseed Express Transportation – Athens, PA

April 2016 – Present

- Respond to RFQs with competitive shipping quotes

- Oversee all shipping coordination and logistics

- Manage accounts payable and receivable

- Coordinate vehicle maintenance schedules

- Handle IFTA reporting, tax documentation, and all back-office tasks

Inside Sales Representative

Eastern Industries – Wysox, PA

May 2010 – August 2013

- Sold concrete, asphalt, aggregate, and block products

- Prepared and delivered municipal and state job bids

- Scheduled production and coordinated delivery logistics

- Conducted job costing and prepared sales forecasts

- Monitored accounts receivable and managed inventory control

- Processed certifications for compliance with state regulations

Owner/Operator

Valley Sew & Sew – Athens, PA

January 2004 – January 2009

- Acquired and managed retail accounts

- Oversaw customer relationships and service excellence

- Managed purchasing, vendor relations, and inventory

- Researched market trends and planned in-store events and education programs

Communications Consultant

Commonwealth Telephone Co – Dallas, PA

January 1999 – January 2004

- Provided telecom sales and service to business clients

- Generated customized proposals and managed municipal accounts

Customer Service Manager

Tycom Corporation – Owego, NY

January 1996 – January 1999

- Served as liaison for Northeast customer base

- Directed production planning and delivery schedules

- Developed fiscal sales plans and conducted cost analysis

Education

Completed 2 Years of College Coursework

Key Skills

- Sales & Operations Management

- Customer Relationship Management

- Logistics & Routing

- Inventory Control

- Vendor Relations

- Proposal & Bid Development

- Forecasting & Budgeting

- Conflict Resolution

- Compliance & Reporting

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