General Clerk/Administration

Marci A. Katje

*** ********* ***** 214-***-****

Cyril, OK 73029 ************@*****.***

Self-directed administrative professional with extensive knowledge in all areas of office administration and executive support. Substantial data entry, customer service and critical thinking skills. Exceptional communication skills with diverse groups or individuals. Organized and efficient with effective communication skills and the ability to manage multiple tasks in a challenging environment.

General Clerk II – Puyenpa Services, LLC, Lawton, OK (Remote) 12/18/2023 to 05/07/2025

Process tasks generated by the HUB that requires more information to complete the consumer’s application for healthcare or show discrepancies.

Verify consumer information in system.

Confirm documents mailed in or uploaded by the consumer can be used to complete application.

Process the consumer’s information in the system and call if more documents are needed.

General Clerk II – SERCO, INC., Lawton, OK (Seasonal-Remote) 12/2021 to 04/2022-11/2022 to 04/2023

Process tasks generated by the HUB that require more information to complete the consumer’s application for healthcare or show discrepancies.

Verify consumer information in system.

Confirm documents mailed in or uploaded by the consumer can be used to complete application.

Process the consumer’s information in the system and call if more documents are needed.

General Clerk II – IKUN, LLC, Lawton, OK 04/2018 to 04/27/2020

Process tasks generated by the HUB that require more information to complete the consumer’s application for healthcare or show discrepancies.

Verify consumer information in system.

Confirm documents mailed in or uploaded by the consumer can be used to complete application.

Process the consumer’s information in the system and call if more documents are needed.

Contract Processor – KUBOTA CREDIT CORPORATION, Grapevine, TX (Contract) 06/2017 to 10/2017

Process contracts for Kubota dealers and customers by verifying all information on contract is correct. I verify the spelling of the customer’s name and make sure it matches the customer’s driver’s license, the equipment they are buying, the payment amount, the amount financed, the correct rate, and ensuring the correct sales program is used for the deal.

Sorted and organized contracts in proper order.

Open mail so contracts can be logged in, distributed, and processed.

Contact Kubota dealers with contract issues and resolutions.

Bookkeeper/ Personal Assistant – GARY ERCANBRACK, Arlington, TX 09/2011 to 01/2016

Managed personal and business aspects of Mr. Ercanbrack’s daily life. Sustained his residence while he was away on business or personal ventures.

Prepared personal and business correspondence on a regular basis.

Maintained business and personal accounts payable and receivable.

Education

Tarrant County College District – Trinity River Campus

Fort Worth, Texas

Associates of Art Degree Graduation – December 2016

Graduated with a 3.4 GPA/ Honors List 2013

Certificate of Completion Health Information Technology

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