Customer Service Data Entry
Resume:
SOFIA A. STANKIEWICZ
KEY SKILLS Google Suite software.
Data entry and management.
Organizational and time
management skills.
Communication skills.
Problem solving.
Customer service.
Attention to details.
Fluent in English.
Familiar with Spanish, French,
German, and Italian.
EDUCATION Aug 2021 - May 2025
Bachelor of Music in Performance (Voice)
Shenandoah University in Winchester, Virginia
Major in Vocal Performance.
Final Cumulative GPA: 3.60
WORK
EXPERIENCE
May 2022-Present
The Bar-B-Que Pit
Manage day to day restaurant tasks, maintain high standards of customer service and provide quality table service.
Work behind the bar, making cocktails, in the dining room waiting on tables, running food, and taking care of customer concerns as they arise. American Eagle Outfitters: Brand Associate
Aid in support to a team of 15+ employees, including customer service skills, and taking care of transactions including but not limited to purchases and returns. Act as a liaison in difficult customer interactions, fostering effective communication and collaboration.
Following through with company policies and procedures for appropriate task management.
Shenandoah Conservatory Office: Student Employee Jan 2024 - May 2025 Manage day to day office activities, assist with accessing classroom and performance spaces, and aiding in organization of events.
Maintain office supplies inventory and collect supplies as needed, optimizing time efficiency for projects and performances.
SUMMARY
Detail-oriented, ready to learn individual with 4 years of experience in customer service and detailed task management. Growing comprehensive support to team and office operations. Proven track record of managing tasks efficiently and maintaining confidentiality. Strong organizational skills coupled with excellent communication abilities to coordinate day to day and large scale activities and facilitate smooth workflow. ***.***********@*****.*** 610-***-****
Sept 2023 - May 2025
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