Customer Service Data Entry
Resume:
Christine Ray
Logistic III
Seguin, TX *****
****************@*****.***
Professional Summary
A position in an industry where my skills and experience can be put to good use. Summary Highly enthuslastic Customer Service professionalwith 20 years client interface experience either in Retail or Call center skills
Authorized to work in the US for any employer
Work Experience
Logistics Specialist
Caterpillar-Seguin, TX
May 2017 to Present
Started as Manpower associate in May 2017. Became Caterpillar associate in October 2017. I have worker in every logistic dept at Caterpillar in the last 8 years. My currant job now is working with the truck driver on the receiving dock getting them checked in and placed at the correct dock for them to get unloaded. Once the truck unload and checked in I download the information of all parts received and information of the carrier and supplier so that the two different companies get paid for the parts. I then make sure all of the parts are put into the system correctly with part number and quantity so that it is available for point of use.
CCR
IBEX Global-New Braunfels, TX
May 2015 to May 2017
*Resolved productlpolicy issues and shared benefits of new technology. *Guaranteed positive custorner experiences and resolved all customer complaints. "Worked for clients such as Directv, ATT and Frontier
"Worked with company systems such as Live $upport and diligently completed all assigned tasks, working overtime as needed *Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Markdown Specialist
Target-Destin, FL
January 2014 to April 2015
Do all markdowns for store weekly
*Cashier, Floor stock, Customer Service
1 1-14 ta 4-15
CCRII
Asurion (NEW)-Crestview, FL
2009 to September 2014
*Resolved productlpolicy issues and shared benefits of new technology.
*Guaranteed positive custorner experiences and resolved all customer complaints.
"Worked for clients such as Directv, Best Buy and Pacific $ales
"Worked with company systems such as Live $upport and diligently completed all assigned tasks, working overtime as needed
*Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Education
Diploma in General Studies
LiverpoolHigh School-Liverpool, NY
September 1974 to June 1978
Skills
• 10 Computer applications at one time for resolve of issues (10+ years)
• Logistics (7 years)
• Supply Chain (7 years)
• Freight Experience (3 years)
• SAP (3 years)
• Shipping & Receiving (3 years)
• Warehouse Management (6 years)
• Inventory Control (7 years)
• Manufacturing (7 years)
• ERP Systems (7 years)
• Process Improvement (7 years)
• Computer Networking (7 years)
• Forecasting (6 years)
• Forklift (5 years)
• Lean (7 years)
• Oracle (7 years)
• Quality Inspection
• Six Sigma (5 years)
• Quality Assurance
Military Service
Branch: USAR
Service Country: United States
Rank: SGT
April 1982 to March 1988
Was Supply Sgt, In charge of all supplies for battalion and and made sure troops were set and ready for all missions.
Commendations:
Army Achievement Medal
Certifications and Licenses
Driver's License
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