Shonda S. Magee
*****.******@*****.*** 919-***-****
Summary: Over 3 years of recent remote work experience as a Program Coordinator and Accounting Tech.
Demonstrated capabilities in Microsoft Word, Excel, Access, Publisher, PowerPoint, and Outlook.
Experienced in using Google docs, SharePoint, Salesforce, and other CRMs.
Proven stability and dedication to being a proactive and reliable team member.
Exceptional ability to manage multiple tasks in a pressured environment.
Keyboarding, 64 wpm, Alphanumeric Data Entry, 12,100 kph
Work Summary:
October 2022 – Present NC Department of Public Safety/ NCORR Durham, NC
Quality Assurance Compliance Coordinator
Responsible for reviewing construction procurement packages for final approval, as well as change order and extension request paperwork
Perform initial review of the Estimated Cost of Repair documents
Oversee the QA/QC invoicing process for construction programs and track quality assurance progress
Update/review constructions Standard Operating Procedures and Policies periodically
Create QA/QC Construction Management Reports on a weekly basis
Request and obtain insurance and bonding information for all projects from vendors
Review and verify construction bonding, insurance, and lien waivers provided by General Contractors and other construction vendors.
February 2021 – January 2023 NextSource Durham, NC
Contract Remote Program Coordinator
Provided dedicated administrative and staffing customer support
Coordinated and ensured consistent application of the workforce management lifecycle in order to ensure on-target program performance and compliance
Ensured satisfaction from partners and MSP workforce users
Utilized Ariba, VINDLY, Coupa, and Kronos HR software to process contract and EOR staffing data.
June 2020 – October 2022 Horne LLP Durham, NC
Program Coordinator/ Accounting Technician
Reviewed and verified invoices and check requests
Proofread and edited documents and reports
Set up invoices for payment using Salesforce and Excel
Prepared and processed electronic transfers and payments
Reconciled accounts payable transactions
Researched and resolved invoice discrepancies and issues
Provided exceptional customer service to external and internal clients
Performed other administrative duties as assigned
October 2016 – Apr 2020 The Forest at Duke Durham, NC Administrative Assistant
Provided support to the Chief Executive Officer and Chief Financial Officer by managing databases. Provided timely processing of donations. Prepared statistical reports. Provided written communication. Responded to all incoming inquiries. Assisted with the coordination of special events and board meetings. Prepared donor thank-you letters and bulk mailings. Ordered supplies and Gift Shop inventory using Ariba. Trained front office receptionists and updated administrative policies and procedures.
Jan 2015 – September 2016 Zimmer Equipment, Inc. Tampa, FL
Accounting/Billing Coordinator
Successfully expedited payments from priority clients by implementing a revamped billing process. Performed a variety of general accounting and administrative support tasks including: Verifying the accuracy of invoices and other documents or records, Updating and maintaining accounting journals, ledgers and other records detailing financial business transactions (e.g., disbursements, expense vouchers, receipts, accounts payable, accounts receivable), Entering data into computer system using QuickBooks and ADP Payroll, Investigating questionable data, and input of billing and weekly internal and contract payroll.
Jun 2012 – Jun 2014 Spirit AeroSystems Kinston, NC
Administrative Support
Performed data input utilizing professional software programs. Set up and maintained budget spreadsheets and databases using Microsoft Excel and Access. Drafted and edited outgoing correspondence using Microsoft Word. Participated in mechanisms for establishing, monitoring, and integrating project elements, including scope, work statements, schedules, resources and communications to meet company business objectives. Coordinated the operational aspects of ongoing projects and served as liaison between project and team, finance, planning, scheduling, and line management.
2007 – 2012 Allen University Columbia, SC Administrative Assistant -Division of Mathematics and Natural Sciences
Worked in the Division of Mathematics and Natural Sciences at Allen University, serving as the liaison between faculty and chair to effectuate communication and process data. Administrative responsibilities included but were not limited to: updating university website pages, preparing and submitting reports, worksheets, and PowerPoint presentations; creating and refining processes used to streamline office productivity and efficiency; answering incoming calls; scheduling appointments; planning meetings and ceremonies; and mentoring and tutoring students.
2003 –2006 Richland County School District One Columbia, SC Secretary/ Interim Program Coordinator
Provided technical and administrative support to the Executive Director of Student Intervention Services. Maintained and updated department web pages using Macromedia Contribute. Updated forms and reports using Crystal Reports and Adobe Professional software programs. Set up and maintained budget spreadsheets and databases using Microsoft Excel and Access. Drafted and edited outgoing correspondence using Microsoft Word. Created department brochures, certificates, pamphlets, and newsletters using Microsoft Publisher. Coordinated Travel and Meeting Plans for department heads and processed expense records. Promoted internally to the position of Interim Program Coordinator for Richland One Community Coalition (ROCC) in January 2007.
1999-2002 Randstad North America Columbia, SC Office Manager/ On-Site Staffing Manager
Provided office management at the St. Andrews branch until promoted to On-Site Staffing Manager. Entered new applicant information into computer database and routinely placed applicants on work assignments with client companies. Posted job openings on internet and submitted job postings to newspapers and other media sources. Produced weekly and year-to-date staffing reports. Provided internal and external customer support. Performed general front desk/ receptionist duties.
Education: 1987-1989 University of Virginia Charlottesville, VA
Major, English and Anthropology