H I YA BANERJEE
SENIOR HUMAN RESOURCE PROFESSIONAL
CONTACT PROFILE
************@***.***
https://www.linkedin.com/in/hiya-
banerjee-282972109
Tollygunge, Kolkata
India
Collaborative, strategic, and goal-oriented HR Manager with 10+ years of industry experience across human resource verticals, including employee engagement, performance management, talent acquisition and
retention, complete employee lifecycle from onboarding to offboarding, HR operations, administration, and HR business partnering. Energetic team player with leadership abilities. SKILLS EXPERIENCE
HR Administration
HR Operations
Generalist Role
Payroll
Employee Engagement
Performance Management
Talent Acquisition
Employee Life Cycle
Onboarding
Offboarding
HR Manager – CAN Softtech Inc.
March 2024 – Till Date
Working as an HR Manager for a US-based software
development organization. Responsible for the entire HR operations, from onboarding to offboarding for US teams. In this role, I oversee the full employee lifecycle, ensuring a smooth transition at every stage. This includes handling essential tasks such as onboarding, payroll, and benefits administration. I manage payroll systems and ensure accurate and timely compensation using platforms like ADP and Paycor. I navigate benefits programs, offering medical benefits through providers like Guardian and Aetna, and 401(k) partners like T. Rowe Price and Fidelity, ensuring employees receive the support they need.
Furthermore, I oversee performance management,
fostering a culture of continuous improvement and growth by implementing performance appraisal systems and
feedback mechanisms. I promote employee engagement initiatives and recognition programs. As the HR Point of Contact, I maintain compliance, boost morale, and drive productivity.
HR Business Partner – Indus Net Technologies
Jun 2022 – Dec 2023
Working as an HR Business Partner for the Pharmaceuticals, SME Business Segment, and Marketing divisions of a software development company. Collaborated closely with US project teams and India teams to gather timesheet details and payroll inputs. This involves coordinating with EDUCATION
Master’s Degree
2006-2008
Calcutta University
Bachelor’s Degree
2003-2006
Calcutta University
team leaders and project managers to ensure accurate recording and timely submission of employee hours. The role is crucial in validating data on leaves, bonuses, and appraisal inputs, resolving discrepancies, and providing support to team members, ultimately contributing to the smooth and efficient operation of payroll functions. HR Executive – Indus Net Technologies
Sept 2019 – May 2022
The primary focus is on talent acquisition to onboarding across different roles from mid to senior management levels for the software development company. In this HR role, managing documentation post-selection, releasing offer letters, overseeing payroll input, and collaborating with managers is key to maintaining a streamlined and efficient HR function. This includes the maintenance of employee records, ensuring all documentation is up-to-date and compliant with regulations. Additionally, accurately processing onboarding inputs and coordinating with managers and team leaders to gather upcoming joining details and other necessary information ensures timely and precise onboarding.
Sr HR Associate – CyberSWIFT Infotech
Nov 2015 – Aug 2019
In this HR admin and operations role, with a focus on talent acquisition and onboarding, I handled the recruitment process from job postings to interviews, ensuring the right talent joins the organization. Post-hire, I managed onboarding and coordinated orientation to ensure new hires had everything they needed from day one.
Additionally, I maintained accurate employee records and ensured compliance with company policies. I have
experience in managing different verticals, from software developers to GIS field executives.
Account SPOC – 2COMS Consultancy
Jan 2013 – Oct 2015
Recruited for different clients of the organization for mid to Sr level focused on IT and ITES industries.
Earlier Experiences
IBM Daksh (Concentrix): From 2011-2012 as Customer Care Representative for Dubai Telecom Process
Wipro BPO: from 2008-2011 as Customer
Care Executive for British Telecom Process
Detailed HR Roles and Responsibilities Performed
Onboarding and Offboarding: Managing the complete employee lifecycle, from conducting induction on day one to completing documentation, system and access setups, and PMS entries. Handling offboarding by conducting exit interviews and completing the clearance process through various departments, including leaves, salary, bonuses, and Full and Final inputs.
Performance Management: Conducting quarterly review-based PMS, focusing on predefined KRAs and KPIs, as well as peer and manager reviews to cover a 180 perspective. Appraisal Discussion: Conducting annual appraisal meetings, coordinating with relevant stakeholders, and ensuring the process is completed, submitted, and processed within the specified timeline. Payroll Processing: Hands-on experience in US payroll processing using portals like ADP, with exposure to basic US taxation and HR compliances.
Learning and Development: Collaborating with tech leaders and managers to understand upskilling needs and monitor progress for PMS reviews. Creating focused learning paths for new hires to keep them up to speed and make them productive as soon as possible.
Retention and Attrition Control: Managing employee attrition by providing proactive feedback, identifying areas for training and upskilling, and recognizing key and high-performing resources. Employee Engagement and Welfare: Planning and budgeting for various events such as sports day, cultural events, RnR, and online puzzle and recreational activities.
Audit Assistance: Assisting in CMMI audits by ensuring all HR processes and documentation meet required standards and providing necessary information and support to the audit team. Talent Acquisition: Conducted searches, initial screenings, interviews, coordination, and offer letter releases. Hands-on experience using portals like Naukri, Indeed, LinkedIn, etc., along with extensive experience handling consultancy vendors and closing positions through them.
Organizational Development and Change Management: Contributed to creating organization-wide KRAs and KPIs. Developed a skill matrix for the organization based on primary and secondary skills. Involved in modifying organizational policies.
Strengths and
Interests
Strategic // Persuasive // Travel Enthusiast // Walking and Music // Reading
// Fluent in Bengali, English, Hindi.