Support Assistant Administration

OLUWATOBILOBA E. OGUNMOLA

Home Address: **, ****** ******, *****, ******, Oyo State

E-mail Address: **************@*****.***

Phone no: +234**********

PROFESSIONAL SUMMARY

A highly motivated and customer focused professional, committed and well efficient individual, self-motivated, energetic, and very responsible with strong work ethics and equipped with the eagerness to learn, contribute and support customers/clients excellently well whilst delivering excellent services and achieving organizational goals. PERSONAL DETAILS

Name: Oluwatobiloba Esther Ogunmola

Date of Birth: 3rd June, 1997

Nationality: Nigerian

State of Origin: Ekiti state.

EDUCATIONAL HISTORY AND QUALIFICATIONS

WORK EXPERIENCE

First Bank Nigeria Limited, Ibadan

2022 till date

Account maintenance officer:

● Open new customer/clients’ accounts (savings, current, corporate, etc.).

● Update customer information (name changes, address, contact details)

● Ensure all customer data is accurately captured and maintained in the system.

● Handle requests for changes to account mandates or signatories.

● Delivered excellent customer service by assisting clients with account inquiries and resolving issues in a timely manner.

Financial Transactions Officer associated with Whytecleon limited. Transaction Processing

● Processing deposits, withdrawals, and payments

● Handling cash, checks, and other payment methods.

● Processing invoices and recording accounts payable and receivable.

● Maintaining accurate records of all transactions.

● Records keeping and reconciliation

● Answering customers enquiries and providing adequate support.

● Maintained up to date records and reconciled account discrepancies to support integrity.

Custodian Life Assurance Limited, Ibadan 2021

● Financial advisor in custodian (life & Pension)

PROFESSIONAL QUALIFICATION & CERTIFICATION

Statistics and Data Science 2020

University of Ibadan Consultancy Service Unit

Oyo State Secretariat, Ibadan 2020/2019

● Personal assistant to the secretary to the state government

● Assisted in typing, compiling and preparing reports

● Implementing and maintaining procedures and administrative systems.

● Booking and planning for travel transport.

Oyo State Library Board, Ibadan 2019

● Assisted the library specialist in organizing library materials

● Attended to the need of users in the library

● Performed routine circulation desk duties

Dominican University, Samonda, Ibadan 2018

● Responsible for managing catalogued materials in the library

● Organized library materials according to highest priority

● Worked alongside Library specialist

● Input details of new materials into library catalog (online cataloguing) Faculty of Agriculture and Forestry Library, University of Ibadan 2017 Circulation Librarian

● Tasked with overseeing the entire library circulation activity

● Received oral and written direction from the Librarian

● Report work accomplished to the Librarian

● Established priority of work task

● Attends to students in the library

LEADERSHIP AND VOLUNTEERING

Library Archival and Information Science Christian Fellowship (LARISCF) 2016/2017 Treasurer/Financial Secretary

● Managed the fellowship’s fund efficiently and effectively

● Worked with other executive members to get enough funds for the association. KEY SKILLS

Vast knowledge in the use of Microsoft Office Suite e.g., Word, Excel and PowerPoint

Analytical and problem-solving skills with the use of Eviews, SPSS and SQL

Excellent oral and written communication skills

Great team player with sound interpersonal skills

Multitasking skill with the ability to work effectively and independently.

Teamwork and interpersonal skills.

REFERENCES

Available on Request

Contact this candidate