Customer Service Material Handler

Morgan Freeman

Profile

I am an outgoing and ambitious professional embarking on another journey of growth. I currently have a career with Polaris Industries with a genuine passion for helping others and creating positive experiences. I bring exceptional communication skills, a friendly demeanor and a commitment to learning and professional growth. I excel and adapt quickly in fast paced environments and possess the ability to solve problems.

Employment History

Material Handler at Polaris Industries, Huntsville

September 2021 — June 2022

Streamlined repack and sequencing processes for plant materials

Maintained safety standards and organized workstations

Trained new team members in repack operations

Conducted cycle counts to ensure inventory accuracy

Collaborated with cross-functional teams to optimize workflow efficiency

Waitress /Head Chef Assistant at Wishbone Cafe, Montgomery

January 2019 — January 2021

Delivered exceptional customer service, ensuring accuracy in each order through attentive active listening.

Managed multiple tables efficiently while serving as a liaison between kitchen staff and customers.

Handled cash transactions and operated cash register with basic math skills.

Collaborated with team members to enhance operational efficiency in a fast-paced environment.

Shoe salesmen at Champs/ Footlocker, Montgomery

June 2022 — February 2023

Leveraged extensive knowledge of athletic footwear to provide tailored product recommendations.

Executed effective sales strategies, achieving consistent upselling and meeting profit-based sales targets.

Managed POS operations and cash handling, ensuring accurate transactions and financial integrity.

Implemented visual merchandising techniques to optimize product displays and drive sales.

Quality Auditor at Polaris, Huntsville

May 2024 — Present

Conducted internal and supplier audits in compliance with ISO 9001 and IATF 16949 standards, leading to a 15% reduction in non-conformances over 12 months.

Analyzed quality data using Minitab to identify trends in production defects, contributing to $120K in cost savings annually.

Facilitated root cause analysis sessions using 5 Whys and Fishbone diagrams to eliminate recurring issues on the assembly line.

Collaborated with cross-functional teams to implement CAPAs, ensuring compliance with Polaris QMS and industry standards.

Spotting defects, inconsistencies, or process deviations.

Education

Bachelor of Science, Alabama State, Montgomery

December 2023

Details

6229 Rime village Dr. Nw apartment 104 Huntsville, Al 35806, Huntsville, Alabama, United States, 256-***-****

***************@*****.***

Skills

Ability to Work in a Team

Communication Skills

Team Working

Adaptability

Stock Control

Time Management

Administrative Operations

Active Listening Skills

Management Accounting

Knowledge of Mathematics

Ability to Multitask

Budgeting Skills

Cash Register Operation

Customer Service

Sales

Problem Solving

Sales Promotion

Knowledge of Clothing

Banking Services

Computer Literacy

Critical Thinking

Leadership

Interpersonal Skills

Merchandising

Microsoft Office

Product Information Management

Profit-Based Sales Targets

Upselling Skills

Visual Merchandising

Friendliness

Success Driven Person

Safety Principles

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