Talisha C. Knight
*** ******* ***** ****** **. **605
****************@*****.***
CAREER OBJECTIVE
Find a career that utilizes my experience in training and development of strong teams in order to exceed established company goals and directives.
AREAS OF EXPERTISE
Training and development Performance management
Team leadership Detail-oriented
Interpersonal and coaching skills Time management
Customer and personnel service MS Office
● Microsoft Word
● Google docs
● WMS/Apriso
● PROFESSIONAL EXPERIENCE
Ecn Analyst
Kubota manufacturing of America
Jefferson, GA Oct 2018-present
● Excute all Ecn’s (engineering change notifications)
● reviewing and analyzing engineering change notices (ECNs) to ensure smooth implementation of product design modifications within the warehouse operations,
● updating inventory systems,
● training staff on new procedures, and managing any necessary adjustments to storage and picking processes to accommodate changes in product specifications.
● Speak with vendors and coordinate with planning
February 2021 promoted to floater/trainer for inventory control and logistics Duties
● Ensure accuracy in inventory
● Learn and execute all positions within the department to fill shifts if department lead or team members are not Present
● Train all new hires on current and newly developed processes
● Train current team Members on new processes
● conduct performance confirmations on all team members in the department
● Conduct process confirmations on all processes involving logistics and inventory control team Outbound Sales Agent /Sales Development Representative Voxpro Athens, GA Apr 2016- Oct 2018
• Drive sales by providing exceptional customer service to the Airbnb community
• Train new hires on processes and Salesforce and assist Team Managers with daily tasks and new information to agents
• Exceeded all goals for 2017 and 2018 to date through proper utilization of processes and excellent customer service
• As lead agent, headed up Airbnb pilot campaign, assisting with training,coaching and developing team members to exceed company goals
• Generated and qualified prospective leads in order to build up our sales departments' pipeline.
• Booked sales meetings and calls for prospective clients and exceeded goal in every quarter employed
• Analyze sales growth and opportunities in territory through internal data
• Meet and exceed daily activity expectations of 150 calls and two hours of talk time
• Create and deliver qualified opportunities to Account Managers
• One of the Top sales performing rep for multiple months, having been #2 out of 40 others Family Dollar store manager September 2014- March 2016
• Hire and train new team members
• Coaching in areas of improvement
• Order and maintain stock for store
• Receive and process trucks
• Scan outs for next delivery
• Make and fix schedules
Walmart Supercenter Dept. manager June 2007- September 2014
● Order and maintain stock of women clothing
● Give task to a staff of 12
● Maintain order and zone department hourly
● Put away new stock
● Mark downs and mark ups of merchandise
●
EDUCATION
High School Diploma White County High School Cleveland, GA May 2003
Professional References
Tamika Drake: Group manager 1-706-***-**** ******@***.*** Trevino Longino: Team manager 1-678-***-**** **************@*****.*** John Marcotte: Team manager 1-706-***-**** ***********@*****.*** Dianna Johnston Assistant manager 1-678-***-****
Personal References
Angela Wright 1-678-***-**** **********@*****.***
Tammy Brightwell 1-706-***-****
Shamekia Mccurry 1-706-***-****
Artrice Knight 1-706-***-****