Ann
K.
Finneman
Cedar
Rapids,
IA
(***)
**********@*****.***
Administrative
Professional
Business
Manager
Accounts
Payable
Consultant
Versatile
professional
with
expertise
in
administrative
support,
financial
management,
and
quality
assurance.
Adept
at
optimizing
processes,
leading
cross-functional
teams,
and
fostering
stakeholder
relationships.
Core
Competencies
Administrative
Support
Records
Management
Event
Coordination
Financial
Management
Accounts
Payable/Receivable
Process
Improvement
Software
Solutions
MS
Office
Quality
Assurance
Leadership
Staff
Training
Customer
Service
Professional
Experience
Grant
Wood
Area
Education
Agency
(AEA),
Cedar
Rapids,
IA
(2022
-
Present)
Administrative
Assistant
/
Registrar
Manage
course
scheduling,
instructor
contracts,
and
event
logistics
for
Professional
Development
Program.
Maintain
registration
databases,
process
credit
units,
and
generate
transcripts.
Oversee
financial
transactions,
ensuring
accurate
billing
and
reimbursements.
Handle
confidential
communications
with
internal
and
external
clients.
Supervise
temporary
staff
and
support
electronic
registration
processes.
A&J
Logistics,
Cedar
Rapids,
IA
(1999
–
2017)
Business
Manager
Accounts
Payable
Consultant
Processed
1,000+
invoices
weekly
($300K+),
ensuring
contractual
compliance.
Recovered
$0.5M
annually
by
auditing
invoices
and
identifying
discrepancies.
Implemented
software
solutions
to
streamline
financial
processes.
Conducted
Quality
Assurance
analysis
and
updated
training
manuals.
The
Freedom
Group,
Inc.,
Cedar
Rapids,
IA
(1996
–
1999)
Support
Services
Manager
Managed
product
and
technical
support
teams,
enhancing
customer
service.
Implemented
a
Call
Management
System
to
improve
client
tracking.
Led
technical
issue
resolution
projects.
Quintrex
Data
Systems,
Corp.,
Cedar
Rapids,
IA
(1994-1996)
Quality
Assurance
Manager
Developed
test
plans
for
software
implementations.
Coordinated
QA
team
and
documented
system
updates.
Improved
release
processes
in
collaboration
with
senior
management.
Helene
Curtis,
Inc.,
Chicago,
IL
(1990
–
1994)
Customer
Support
Specialist
Managed
promotional
payments
and
resolved
remittance
issues.
Coordinated
with
internal
teams
to
resolve
logistics,
marketing,
and
sales
challenges.
Developed
process
improvement
strategies
adopted
company-wide.
Electronic
Data
Systems
(EDS),
Multiple
Locations
(1985
–
1987)
Systems
Engineer
Trainee
Led
process
analysis,
software
development,
and
system
implementation.
Developed
expertise
in
healthcare
pricing
systems.
Education
&
Credentials
MBA,
Marketing
-
Dominican
University,
River
Forest,
IL
BBA,
Management
of
Information
Systems
-
University
of
Iowa,
Iowa
City,
IA
This
version
ensures
your
resume
fits
within
two
pages
while
maintaining
clarity
and
impact.
Let
me
know
if
you'd
like
additional
refinements!