Social Media Digital Marketing

Sara Nargis Ali

Houston, TX – 281-***-****- *************@*****.***

Summary

Dependable and analytical professional with a Bachelor’s in Technical Communications and a minor in Creative Writing. Demonstrated ability to leverage bilingual communication skills to increase sales. Seeking opportunities within the education industry and interested in teaching positions. Passionate about helping others and growing professionally.

Skills

Data: Advanced Microsoft (MS) Excel (Pivot Tables, VBA, Marcos), Google Analytics, Adobe Analytics

Marketing: WordPress, Campaign Management, Digital Marketing, Social Media (Facebook, Twitter, Instagram)

Certification: COVID-19 Contact Tracing, Educational Aide III, EC-6 teaching certificate (in progress)

Language: Fluent Urdu (speaking)

Education

University of Houston-Downtown (UHD)

Master of Arts, Plain Language Certificate candidate

University of Houston-Downtown (UHD), Houston, TX

Bachelor of Science in Technical Communications August 2013 -May 2020

Minor: Creative Writing

Activities: Dateline Downtown, The Bayou Review, Muslim Student Association

Additional Work Experience

Teacher Apprentice Benavidez Elementary School August 2023 - Present

• Assist teachers with strategies of differentiation in content, process, product and learning environments based on the individualized, flexible small groups

•Responsible for lesson, curriculum or classroom preparation as directed by the assigned classroom teacher(s) or administration. Additionally responsible for assessing student work, enhancing room environment, and other duties as assigned by the classroom teacher(s) or administration.

•Promote greater independence for students progressing in the general education curriculum and accelerated the rate of achievement.

•Elicit greater student engagement; reinforced curriculum and different learning styles.

•Assess students regularly and used results of diagnostic, evaluative and testing procedures to learn about student readiness and monitor growth.

Teacher Al-Hadi School of Accelerative Learning August 2022-February 2023

• Co-taught Social Studies and Science to Kindergarten, 1st and 2nd grade.

•Homeroom teacher for 1st and 2nd grade

•Developed plans, and implemented curriculum, lesson plans, and educational programs for student audiences within areas of expertise.

•Advised, tested and taught students audiences in a variety of academic subjects. Presented and reinforced learning concepts within a specified subject or subject area.

Early Learner Tutor/Grader Kumon Learning Center Memorial-Voss January 2013- August 2017

•Increased knowledge of over 30 students aged 4-6 by tutoring in Math and English subject areas.

Customer Service Agent Assention Virtual Services September 2021- August 2022

•Resolve 5 +customer complaints via phone, email, mail, or social media by utilizing communication skills.

•Use telephones to reach out to customers and verify account information to assist in answering questions related to the services.

•Greet customers warmly and ascertain problem or reason for calling for a variety of servicing companies.

Sales Associate Macy’s November 2018-January 2019

•Support customers and determine needs, answer questions about products and recommend the right solution.

•Promptly resolved customer complaints and ensured maximum client satisfaction.

•Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.

Content Writing Experience

Intern The Bayou Review (UHD) August 2018-December 2018

•Critiqued over 30 submissions based off structure, content, and subject area in poetry and prose.

•Created website content including the “About Us” page and described the overall production of the magazine.

•Participate in weekly editorial meetings and discuss strategies to improve events and production process.

Writer Dateline Downtown (UHD) September 2018- May 2020

•Published an article titled “National November Writing Month” (NaNoWriMo) informing readers about an organization that encourages individuals to write a 50,000-word novel by the end of November.

•Published an article titled “Mental Health Awareness on Campus” which addressed mental health issues college students are facing including depression, addiction, and eating disorders.

Writing Tutor (UHD) Marilyn B. Davies College of Business January 2019-May 2020

•Guided ~20+ students daily in structure, grammar, proofreading and content within Business courses.

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