Y O L A YD N D A D A V I S
C O N T A C T
**********@*****.***
Houston, Tx
HOUSTON COMMUNITY COLLEGE
Business Management Entrepreneurship
DECEMBER 2022
JUNE 2024
UNIVERSITY OF HOUSTON
Community Health Worker
E D U C A T I O N
S K I L L S
Policy & Procedure Adherence
Organized & Detailed - Oriented
Excellent Interpersonal Skills
Oral & Written Communication Skills
Indiviual & Community Advocacy
HIPPA Compliance
Community Outreach
Regulatory Compliance
Relationship Building
Microsoft Office Suite
Available Upon Request
R E F E R E N C E S
P R O F E S S I O N A L S U MMARY
Compassionate and dedicated Community Health Worker with extensive experience in health outreach, community engagement, and building strong relationships with clients. Proven ability to reduce chronic disease issues and promote health improvements. A motivated team player and leader with exceptional interpersonal skills, a strong work ethic, and a commitment to supporting individuals and communities. Adept at utilizing Microsoft Office Suite for efficient communication, scheduling, and reporting. Highly skilled in health advocacy, policy adherence, and regulatory compliance. P R O F E S S I O N A L E X P E R I E N C E
St. Jude Healthcare JUL. 2019 - CURRENT
Care Patient Representative
Lifestream Behavioral Health MAR. 2016 - JUN. 2019 Substance Abuse & Community Advocate
Served as the first point of contact for patients, providing compassionate care and clear communication.
Promoted healthy choices through consistent outreach efforts and educational initiatives.
Scheduled and coordinated patient appointments, ensuring a smooth and efficient process.
Communicated effectively with patients and team members through both oral and written correspondence.
Contributed to improving patient satisfaction through timely response and thoughtful care coordination.
Acted as an advocate for patients, addressing questions, concerns, and ensuring they received timely and accurate information about their care options. Scheduled and coordinated patient appointments, demonstrating organizational skills to ensure an efficient and smooth process, while also being flexible to accommodate individual needs.
Provided outpatient services and built trusting relationships with clients to support their health and recovery.
Connected individuals with necessary health and social services to promote overall well-being.
Organized and facilitated health screenings and assessments within the community, ensuring accessibility for all.
Advocated for systemic changes and eliminated barriers to services, improving access for underserved populations.
Led outreach programs that raised awareness and educated communities on health topics.
Delivered individualized support by listening to clients’ unique challenges and offering tailored resources, ensuring they felt heard, respected, and empowered to take control of their recovery journey. H O U S T O N, T X
HOUSTON, TX