Customer Service Representative, and Independent Contractor
Resume:
Synicia Burnett
North Little Rock, AR
**************@*****.***
• Shopper/Delivery at Instacart/Shipt
April 21, 2019 - Present
• Driver at DoorDash/UBEREATS/Delivery Logistics
March 3, 2019 - Present
• Receptionist/Office Assistant at Ru-mel & Associates Consultants Inc. April 3, 2008 - November 2017
• Front Desk Clerk at Motel 6
October 2004 - November 2008
North Little Rock, Arkansas
• Receptionist/Office Assistant at Ru-mel & Associates Consultants Inc. April 3, 2004 - November 2005
• Night Stocker, cashier at Kroger February 2002 - July 2005 Authorized to work in the US for any employer
Work Experience
Independent Contractor
DoorDash/instacart/Uber/Shipt - North Little Rock, AR March 2019 to Present
• Assess project or assignment details.
• Meet company deadlines
• Track and record your progress and present regular updates to clients and support as needed
• Organization and time-management: being able to manage your time well even when your schedule is tight is one of the skills that independent workers have. If you are able to get the work done in time and work on numerous projects simultaneously, you’ll prove your ability to work independently.
• Work with minimal supervision
• Communicate: one of the things that divides independent workers from dependent workers is the ability to communicate effectively, ask the right questions and be accountable for your knowledge and/ or experience gaps.
• Research skills: if there is no one to ask for help, independent workers try to find the right answers by themselves. For that reason, being able to separate valid information from nonsense is key for independent work.
CSR - Customer Service Representative
Walmart - North Little Rock, AR
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation. Office Assistant
Rumel & Associates, Inc - Little Rock, AR
• Greet visitors in a professional manner
• Provide visitors with information and direct them accordingly
• Answer phone calls and direct callers to the appropriate party
• Process, sort, and route incoming and outgoing mail
• Monitor and manage inventory of office supplies; order and distribute office supplies as necessary
• Coordinate and schedule appointments and meetings
• Perform other administrative support tasks, including updating and sorting files, drafting and proofreading correspondence, and conducting research Front Desk Clerk
Motel 6 / Studio 6 - North Little Rock, AR
• Answer any questions guests have
• Answer the phone and direct them to the correct place
• Follow company policies and procedures
• Check guests into and out of the hotel
• Take care of any needs the guest has
• Schedule transportation for guests
• Create a memorable experience for the guests
• Greet every guest with a warm smile
Education
Some College
Pulaski Technical College - North Little Rock, AR
May 2006 to September 2008
High school diploma
North Little Rock High School - North Little Rock, AR August 1999 to May 2003
Skills
• Customer service
• Commercial driving
• Driving
• Heavy lifting
• Delivery driver experience
• Van driver
• Moving
• Courier
• Communication skills
• Load & unload
• Route driving
• Pallet jack
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