Project Management

Anna Montgomery, MS

PROGRAM/PROJECT MANAGEMENT LEARNING and DEVELOPMENT

LinkedIn profile ***************@*****.*** 314-***-**** Wentzville, Missouri

Dynamic Operations Strategy Executive with a distinguished track record in leading complex project and program management initiatives, driving business process optimization, and advancing learning and development programs. Expert at orchestrating high-performing, cross-functional teams to deliver transformative results across multiple concurrent projects. Technologically savvy, with deep expertise in deploying innovative software tools, designing efficient intranet systems, and creating interactive platforms to streamline operations. Renowned for strategic foresight, cultivating strong stakeholder relationships, and implementing scalable solutions that foster organizational growth, elevate operational efficiency, and accelerate talent development.

AREAS OF EXPERTISE

Industry/Technology Knowledge

Project Management Tools/Plans Agile and Waterfall Methodologies Monday.com Google Workspace Microsoft Office Intranet Design Instructional Design Learning and Development Methodologies Operations Management Visio Smartsheet Google Analytics Clarity MS Project Miro Adobe SharePoint

Professional

Problem Solving Data-Driven Decision Making Leadership & Coaching Training Development & Delivery Time & Budget Management Critical & Strategic Thinking Concise Written & Verbal Communication Cross-Functional Collaboration Conflict & Issue Resolution Change Management & Leadership Business Process Improvement Engagement & Relationship Management Meticulous Attention to Detail

NOTABLE ACCOMPLISHMENTS

•Achieved consistent cost control and financial objectives, managing budgets ranging from $1.7M to $123M across multiple high-stakes projects.

•Led a cross-functional team of 25 content creators to design, develop, and implement a comprehensive intranet hub for 64,000 nursing staff, which resulted in a top 1% site rating, and reduced vendor expenses by $1.74M annually.

•Designed and launched organizational websites that enhanced user experience and streamlined access to critical information and resources.

•Managed nursing programs and events that drove a reduction in turnover, boosted engagement, and improved employee Net Promoter Scores (NPS).

•Spearheaded the development, launch, and maintenance of the Leading Change at Ascension intranet, a centralized hub for leadership and change management tools, which institutionalized change management practices across the organization and supported significant organizational growth.

PROFESSIONAL EXPERIENCE

Kforce St. Louis, MO Feb 2025 – Present

Change Management Lead (Colibri Group - contract position)

•Lead the development and execution of a comprehensive Change Management strategy to foster a culture of adaptability and continuous improvement.

•Identify and proactively address organizational barriers to effective change, ensuring alignment with strategic objectives.

•Anticipate and mitigate resistance to change by implementing targeted engagement strategies, tailored communications, and stakeholder feedback loops.

•Collaborate with cross-functional leaders and business units to align change initiatives with organizational needs and priorities.

•Serve as a key liaison between the change management team and stakeholders, providing actionable insights and feedback to refine implementation plans.

•Conduct in-depth stakeholder interviews to assess gaps in communication, technology, training, and process alignment.

•Develop clear, consistent messaging to inform and engage program teams and employees throughout the change lifecycle.

•Manage multiple, concurrent project plans across cross-functional teams, ensuring timely delivery and cohesive execution.

•Oversee business process change initiatives, ensuring they are strategically planned, communicated, and effectively integrated across the organization.

Collabera St. Louis, MO Jun 2024 – Feb 2025

Project Manager, IT PMO (BJC Healthcare - contract position)

•Led high-impact IT initiatives from concept to completion, ensuring strategic alignment with business objectives and consistently delivering targeted, measurable results.

•Crafted and executed strategic project plans with defined goals, milestones, and timelines, driving efficiency for diverse IT implementations.

•Optimized cross-functional collaboration by proactively managing coordination across departments, vendors, and customers to ensure alignment with unified project objectives.

•Strengthened stakeholder engagement through transparent, proactive communication; incorporated feedback to adapt project plans, mitigate risks, and enhance overall project resilience.

•Minimized risk exposure by proactively implementing contingency plans and swiftly resolving technical challenges to maintain project timelines and ensure delivery.

•Consistently delivered projects on time and to quality standards by closely monitoring progress and upholding rigorous quality benchmarks.

Ascension St. Louis, MO May 2015 – Jun 2024

Manager, Communications Channels ● Feb 2024 – Jun 2024

Communication Strategy

•Developed and executed communication plans to engage teams and deliver key information.

•Distributed consistent messaging across email, intranet, newsletters, social media, and town halls.

•Advised on optimal communication channels, timing, and troubleshooting to maximize effectiveness.

•Collaborated with stakeholders to align communication strategies with business goals.

•Assessed and addressed communication gaps to meet organizational needs.

•Monitored feedback and metrics, refining strategies for continuous improvement and engagement.

Program Manager, Nursing Communications ● Feb 2022 – Feb 2024

Intranet Management

•Consulted on intranet design, layout, and content management to optimize functionality and user experience.

•Developed and maintained project plans to streamline team workplans and programs.

•Led cross-functional teams in the design, development, and maintenance of intranets, ensuring seamless functionality.

•Provided guidance and training on intranet best practices and site maintenance, sustaining operational efficiency.

•Collaborated with IT to troubleshoot issues and implement enhancements, improving performance and usability.

•Designed and conducted comprehensive user acceptance testing to meet project objectives and user requirements.

Measurement/Analysis

•Developed and distributed feedback surveys, analyzed data, and created reports to evaluate program effectiveness.

•Analyzed survey results to uncover trends, insights, and opportunities for enhancing communication effectiveness.

•Prepared and presented in-depth program performance reports to senior leadership, providing actionable insights.

•Leveraged data-driven insights to inform decision-making and refined communication strategies to improve outcomes.

Project Manager, Change Management ● Jan 2018 – Feb 2022

Change Management Strategy

•Developed and implemented the Ascension Change model and integrated change management processes to foster adaptability and support organizational growth.

•Created a virtual identity for the change management practice to establish a consistent brand.

•Designed and facilitated virtual training sessions on change management principles.

•Tailored change management strategies for projects and aligned them with organizational goals.

•Led virtual workshops and meetings to gain stakeholder buy-in for change initiatives.

•Monitored and assessed the impact of change initiatives on culture, morale, and performance and adjusted strategies for continued success.

Resource Development

•Designed and developed tools, resources, and templates to support leaders and employees in their roles.

•Created and implemented change management tools and methodologies to assist project teams and stakeholders.

•Developed comprehensive training materials and resources to enhance change management capabilities within teams.

Project Management/Risk Mitigation

•Managed project plans across various practice areas and teams, successfully navigating obstacles along the way.

•Identified risks and barriers to implementation, and proactively created and executed plans to address them.

•Led cross-functional project teams to execute change initiatives, ensuring successful implementation aligned with organizational goals.

Stakeholder Engagement/Communication

•Established and maintained effective communication channels to engage and inform stakeholders throughout the change process.

•Facilitated meetings to provide status updates, ensure transparency on project progress, and address potential barriers.

Measurement/Evaluation

•Established key performance indicators (KPIs) and metrics to measure the success and effectiveness of change initiatives.

•Conducted post-implementation reviews to assess the impact of changes and identify opportunities for improvement.

Project Coordinator, Strategic Initiatives ● May 2015 – Jan 2018

Operations Support

•Orchestrated and facilitated strategic goal-setting events for leadership, enhancing goal alignment and increasing employee engagement.

•Provided essential support to the leadership team in designing and implementing the HR Center of Expertise (CoE), resulting in streamlined processes and improved efficiency.

•Contributed significantly to the Ascension Dual Transformation, Advanced Strategic Direction, and Mission Inspired Transformation projects, driving enhanced project outcomes and organizational growth.

EDUCATION PROFESSIONAL CREDENTIALS

Degree: Master of Science, Organizational Performance and Workplace Learning Boise State University Boise, ID

Graduate Certificate: Workplace Instructional Design Boise State University Boise, ID

Degree: Bachelor of Science, Business Administration/Management University of Missouri

St. Louis, MO

Certificate: HR Project Management Project Management Institute (PMI)

Contact this candidate