Scrum Master Business Analyst

PARAG KULKARNI

Frisco, TX 404-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Experienced Business Analyst transitioning into a Scrum Master role with a robust background in Agile methodologies and project management. Successfully led cross-functional teams to deliver projects on time, improving process efficiency by 25% and reducing bottlenecks using Jira and Confluence. Demonstrated ability to foster collaboration among diverse stakeholders, ensuring transparent and efficient project delivery.

TECHNICAL SKILLS

•Business Analysis: Requirements Gathering, Process Documentation, Use Case Development, Functional Specifications, Documen- tation Management

•ETL Tools: SQL Server Analysis Services, SQL Server Integration Services

•Reporting Tools: SQL Server Reporting Services (SSRS), PowerBI, Tableau, MS SharePoint

•Data Visualization: Data Storytelling, Dashboard Creation

•Data Warehousing: Data Warehouse Design, ETL Process Design

•Cloud Technologies: Microsoft Azure

•Design Tools: MS Visio, MS Excel, HTML, CSS

•Project Management: Scope Management, Risk Analysis, Cost-Benefit Analysis, Change Management, Multitasking Abilities

•Methodologies: Agile, Waterfall, Lean Principles, Test-Driven Development (TDD), Scrum Master Experience

•Tools & Technologies: Microsoft Office 365, Advanced Excel, MS Project, ServiceNow, Jira

•Collaboration Tools: Confluence, Slack, Microsoft Teams

•Testing & Quality Assurance Tools: Selenium, HP Quality Center (ALM), Rational Functional Tester (RFT)

•Programming Languages: SQL

•Databases:

•Office Tools: MS Word, MS Excel, MS PowerPoint, MS Project, MS Outlook

PROFESSIONAL EXPERIENCE

LTI Mindtree Dec 2023

Business Analyst/Scrum Master

•Utilized project management tools like JIRA and Confluence to track progress, manage backlogs, and facilitate Agile ceremonies, ensuring clear communication among teams and reducing project bottlenecks by 20%.

•Facilitated Agile ceremonies and collaborated with cross-functional teams, including internal stakeholders and vendors, to translate comprehensive business and system requirements into detailed technical specifications and acceptance criteria.

•Applied systems engineering methodologies to conduct cost-benefit and risk analyses, leading to a 25% improvement in on-time project delivery.

•Oversaw the integration of cloud-based solutions and automation tools, achieving a 35% increase in productivity while reducing manual processes.

•Developed client-facing materials that supported sales and service efforts, contributing to a 40% improvement in client retention.

•Facilitated requirements sessions by documenting business constraints and assumptions, which reduced changes during the project lifecycle by 15%.

•Created training documentation and conducted sessions to support smooth adoption and utilization of new systems.

•Established and maintained user testing strategies to ensure high product quality and functionality.

•Identified and documented project issues and risks, providing actionable recommendations for effective impact mitigation.

•Gathered requirements, documented processes, and developed use cases and functional specifications to ensure project alignment.

•Designed and implemented ETL processes using SSIS and SSAS for efficient data extraction, transformation, and loading.

•Developed business intelligence solutions using Power BI, Tableau, and SSRS to generate actionable insights and interactive dash- boards.

•Created data visualizations to communicate trends and performance, driving informed decision-making.

•Applied predictive modeling and statistical analysis to optimize business processes and inform decisions.

•Led projects using Agile, Waterfall, and Lean principles to ensure efficient execution and continuous improvement.

•Collaborated with teams using Microsoft Teams, Slack, and Confluence, ensuring smooth communication and successful project execution.

•Worked with SQL, MS SQL Server, and Oracle to maintain data accuracy and integrity.

Bear River Mutual Insurance Company Jun 2019 - Oct 2023

Business Analyst

•Led test case management, automation, and defect tracking using Jira and HP Quality Center (ALM), optimizing workflows in alignment with Agile Scrum methodologies and enhancing testing efficiency by 30%.

•Created and maintained comprehensive test plans and test scripts for cross-platform testing, leveraging Selenium and other testing frameworks to validate iOS and Android applications.

•Streamlined User Acceptance Testing (UAT) processes by collaborating with development teams to resolve defects swiftly, improving system performance by 20% while ensuring alignment with functional specifications and business requirements.

•Documented business processes, data requirements, and developed use cases to provide actionable recommendations for process improvements and maintain consistency with business analysis objectives.

•Updated requirements based on user feedback and changes in application functionality, ensuring ongoing alignment with business needs and functional specifications.

•Implemented metrics and KPIs to measure team performance and project outcomes using Power BI and Tableau, leveraging data visualization and predictive analytics to identify improvement areas and optimize workflows.

•Analyzed test results and implemented corrective actions, significantly improving software quality and reducing post-release issues by

30%.

•Actively participated in daily stand-up meetings, sprint planning sessions, and retrospectives to ensure project goals and timelines were met effectively.

•Collaborated with cross-functional teams to gather requirements and provide actionable feedback, increasing test coverage and overall project efficiency by 20% while utilizing tools like Confluence, Slack, and Microsoft Teams.

EDUCATION

Kentucky State University (Frankfort, KY)

Masters of Science

Konkan Agricultural University

Bachelor, Fisheries Science

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