Project Manager Program

Annikka Jensen

**************@*****.*** ***** N *11th street, Scottsdale AZ 85259 520-***-**** Project Management Professional with 20+ years of experience in leading complex projects, developing solutions to complex business problems and unity concerns. Possess a PhD. Seeking to leverage my professional expertise and experience into a leadership role as your Project/Program Manager. PROFESSIONAL EXPERIENCE

GCI Communication Corp., Remote

Project Manager III January 2024 – Current

• Manage internal and external resources in multiple departments including internal engineering groups, consultants, construction and contractors.

• Engage and collaborate with multi-department project teams building mutual trust, confidence and respect to achieve the success

• Successfully manage Enterprise wide Policy Management Initiative AppLogic 3.0 Software hardware upgrade project with a budget of $5 Million and HFC Node Infrastructure Upgrade project with a budget of $4.5 Million, including professional design, Architect, Access, Systems and IP engineering services, and general contractors, to increase QoE and QoS for customers

• Develop, maintain and create business case for project budgets

• Develop schedules in Gantt and PERT

• Establish project documentation including preparation and submission of capital plan approvals, SOW, and RFPs

• Plan and implement project scopes with internal & external customers & stakeholders

• Prepare monthly executive status presentation for Leadership and C Suite

• Oversee Procurement of vendor services and materials

• Problem solve with team to overcome obstacles

• Use PMBOK knowledge of Agile, Scrum and Waterfall project management ARPA-H (Subsidiary of National Institutes of Health, Contractor), Remote Lead IT Project Manager March 2023 – Dec 2023

• Established PMO processes as the Lead IT project manager for large and complex IT projects related to Infrastructure Support, Help Desk and Application Development

• Founded best practice for excellent Government stakeholder and resource team management

• Increased Agency Office modernization using automation and software development implementation including: Agency Wide Intranet (SharePoint and Power Pages on Power Platform suite), Review Process System Tool, Dashboards, Okta Identity and Access Management built on AWS cloud, HubSpot CRM implementation (SOPs)

• Increased meeting all IT projects deadlines by 30% serving as Scrum Master for Scrum of Scrum meetings

• Led and motivated multiple Agile teams to ensure timely and in scope delivery of MVP

• Reviewed and prepared weekly project status presentation for C-Suite

• Developed mechanisms for monitoring project progress, risk mitigation and problem solving with project/line managers, clients and other stakeholders

• Created new IT department PMO documentation using PMBOK knowledge of Agile, Scrum and Waterfall

• Public Trust Clearance

Shasta Industries Inc., Phoenix, AZ

Corporate Project/Program Manager May 2022 – March 2023

• Managed cross departmental IT software development, implementation, and deployment projects including: customized AutoCAD, Oracle JD Edwards, ERP with cloud migration of legacy data, and Service Titan

• Reduced overall company monthly budget by 15% by preparing and delivering monthly Project Status reports

• Initiated, planned, and executed project plans with MVP milestones deadlines met

• Reduced contract costs 15-20% serving as a liaison between company and vendors

• Delegated tasks on the project to employees best positioned to complete them

• Increased company profits by 10% by effective decision making when choosing how to progress with the project

• Decreased delivery time 20% on projects by ensuring team actions remained in synergy as main point of contact

• Communicated with C-suite executives and key project stakeholders to keep the project aligned with their goals

• Performed quality control on the project throughout development to maintain the standards expected

• Adjusted schedules and targets on the project as needs or financing for the project change

• Conducted risk assessments and reports identifying risks to upper management; provided risk mitigation plan. Annikka Jensen

**************@*****.*** 11065 N 111th street, Scottsdale AZ 85259 520-***-**** PROFESSIONAL EXPERIENCE

BrightOutcome Inc., Buffalo Grove, IL

Program Director of Projects/Consultant June 2016 – May 2022

• Established and led four departments including the engineering technology, creative designers, C-suite and administrative department to accomplish complex multi-methodology and interdisciplinary SaaS projects

• Managed a $500,000 budget, with a reduction of costs totaling 10% over two years

• Led the launching of new products and services for Phase II SaaS CX projects like Patient Care Anywhere

• Determined key stakeholders, project KPI and adhered to published processes for communication

• Directed Protection Risk & Compliance, product SME’s and Legal to gather and develop project requirements for cloud based SAAS products on AWS

• Created, Analyzed, examined, and interpreted project reports to monitor progress against timeline and budget

• Remediated identified business risks from project work to improve quality and drive efficiency

• Consulted SMEs to establish and document resolution to business issues impacting project scope, cost and quality University of New Mexico, Albuquerque, NM

Integrating Nanotech, Cell Bio and Neuroscience IGERT Fellow/Research Associate August 2009 – May 2016

• Established 4 new nanotech delivery systems

• Prepared and delivered international scientific reports and presentations to Sandia National Laboratories and Maximillian University in Munich, Germany

• Solved problems by formulating and developing new nanotech laboratory protocols with efficient risk planning

• Prepared timelines and cost budgets to meet deadlines efficiently and satisfy key stakeholders

• Actively engaged and participated in Biomedical Sciences Graduate Program events mentoring new students

• Developed and built interdisciplinary teams with effective communication between supervisors, peers and other professionals to proactively seek timely feedback for improvement to maximize stakeholder satisfaction EDUCATION

University of New Mexico

Doctor of Philosophy in Biomedical Sciences, May 2018 GPA: 3.74 University of Arizona

Master of Science in Pharmaceutical Sciences, May 2009 Arizona State University

Master of Education in Curriculum and Instruction, May 2005 Arizona State University

Bachelor of Science in Biochemistry, May 2004

CERTIFICATION

CAPM - Certified Associate Project Manager, Project Management Institute, since 2016 SKILLS & INTERESTS

Skills Agile/Scrum/Waterfall Project and Program management methodologies, Scrum Master, Expert Timeline and Project Management Skills, Mentoring, Microsoft Office Suite (SharePoint, Project, Word, PowerPoint, Excel and Visio) Adobe Suite, Expert in Presentations, Jira, Basecamp, Confluence, Easy Projects, GitHub, Azure, Power Platform, Service Now, Detail Oriented, Strong Problem-solving, Excellent Process Management, Budgeting and Financials, Outstanding Decision-making, Excellent Written and Verbal Communication, Strong Interpersonal Skills, Influential in Internal and Client/Vendor Communications, Energetic Leadership, Program/Portfolio Management

ACTIVITIES

University of New Mexico, Albuquerque, NM

Biomedical Sciences Graduate Program Graduate Student Council Representative Provided a formal voice for the Biomedical Sciences Graduate students in the operations of the university graduate program. Supported student groups and individuals by funding events, student-led activities, conference travel and summer research. University of Arizona, Tucson, AZ

Pharmaceutical Sciences Graduate Program Graduate Student President Provided a formal voice for the Pharmaceutical Sciences Graduate students in the operations of the university graduate program. Supported student groups and individuals by funding events, student-led activities, conference travel and summer research. SOCIETIES & ASSOCIATION

• Project Management Institute

• American Association of Pharmaceutical Scientists

• American Chemical Society

Contact this candidate