Account Manager Project Management
Resume:
Gary Cunningham
Account Manager
Garden Grove, CA, United States, 92845
*************@***.***
Veteran Account Manager with over 20 years in the insurance industry, adept at leveraging marketing analytics and client relations to enhance strategic decision-making. Proven track record in fostering strong broker-carrier relationships and implementing precise insurance processes, significantly boosting customer satisfaction and retention. Committed to driving organizational growth through innovative project management and data analysis.
Employment history
Account Manager,
Word & Brown General
Agency, Dec 2023 - Mar
2024
Orange, CA
Employee Benefits
Account Manager, USI
Insurance Services,
Nov 2022 - Sep 2023
Torrance, CA
Marketing Analyst,
Newfront Insurance
Services, Jun 2021 - Aug
2022
San Mateo, CA
Benefits Account
Manager, McGriff, Oct
2018 - Mar 2021
Irvine, CA
Implementation
Manager,
WORKTERRA, 2017 -
2018
Pleasanton, CA
Account Manager,
UnitedHealth Group,
2010 - 2017
Cypress, CA
Education
University of Phoenix-
California, Fountain Valley,
CA
Business Management Coursework
Studied courses in business management
Links
Jan 13, 1971
Facilitated broker-client deals, enhancing satisfaction Managed insurance enrollments, ensuring precision
Supported clients, boosting retention
Resolved claims, improving relationships
Evaluated needs, tailoring solutions
Managed client transactions, ensuring seamless processes Developed marketing analytics, enhancing decision-making Designed presentations, clarifying options and costs Led benefit fairs, improving enrollment understanding Analyzed data, optimized proposals
Developed presentations, engaged clients
Coordinated with leaders, ensured timely completion Managed client relationships, improving satisfaction Coordinated deliveries, meeting timelines
Resolved issues, collaborating for solutions
Conducted meetings, fostering communication
Led service implementation, boosting client satisfaction Developed strong client relationships, ensuring seamless delivery Collaborated with departments for strategic solutions Analyzed insurance products, advising on optimal choices Resolved client issues promptly
Managed client accounts, resolved system issues, consulted leadership Led teams executing client plans, achieved data transfer accuracy Developed talent growth policies, fostered mentorship Conducted audits, ensured data accuracy, enhanced service quality Recognized as MVP for outstanding service
Skills
Client Engagement Sales Strategy Negotiation Customer Retention Strategic Planning Project Management Relationship Building Time Management Problem Solving Account Management Client Relations Presentation Skills
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