ROBIN MCCOY
**** ****** **** ***, ******* NC ****4 · 919-***-****
************@*****.***
Flexible, efficient, proactive, and highly motivated. Also, able to create and re-set priorities in a fast-paced environment without sacrificing my attention to detail. I work well within a team, both in a leadership role and as a contributor. I am a confident communicator, love a challenge, and can independently create solutions to complex issues.
EXPERIENCE
JUNE 2023 -CURRENT
IN HOUSE CRA- SANOFI
LIAISES WITH INTERNAL AND EXTERNAL CUSTOMERS TO MEET PROJECT SPECIFIC GOALS INCLUDING PARTICIPATION IN SPONSOR AND PROJECT
RELATED MEETINGS
ACTS AS A LIAISON WITH CLINICAL SUPPLY/SERVICE VENDORS AND OTHER FUNCTIONAL AREA TEAM MEMBERS TO MEET PROJECT TEAM
GOALS.
IDENTIFIES, MONITORS, DOCUMENTS, AND TRACKS OUT-OF-SCOPE ACTIVITIES.
SUPPORTS CLINICAL TEAM MANAGER (CTM)/START UP LEAD (SUL) AND CLINICAL RESEARCH ASSOCIATE (CRA) IN THE MANAGEMENT
OF INVESTIGATIONAL SITES TO ENSURE COMPLIANCE WITH STUDY TIMELINES, THE TRIAL PROTOCOL, ICH/GCP AND APPLICABLE REGULATIONS.
ASSISTS WITH INVESTIGATIONAL PRODUCT ACCOUNTABILITY, SUBJECT SCREENING/ENROLLMENT, CASE REPORT FORM RETRIEVAL AND QUERY
DISTRIBUTION TO/FROM INVESTIGATIONAL SITES.
PROFICIENT IN THE DEVELOPMENT AND REVIEW OF INFORMED CONSENT FORM TEMPLATES.
MAY SERVE AS AN INDEPENDENT ESSENTIAL DOCUMENT REVIEWER AND/OR PERFORM SECOND REVIEW OF ESSENTIAL DOCUMENTS .
ASSISTS IN THE CREATION AND MAINTENANCE OF CLINICAL PROJECT DOCUMENTS INCLUDING, BUT NOT LIMITED TO CLINICAL MANAGEMENT
PLANS, MONITORING GUIDELINES, SITE OPERATIONS MANUALS, MONITORING VISIT LETTER TEMPLATES AND PROJECT START-UP PLANS
UNDER THE GUIDANCE OF THE SUL/CTM.
SUPPORTS THE CTM/SUL/CRA TO RESOLVE INTERNAL AND EXTERNAL CLINICAL ISSUES FOR CLIENT RESEARCH PROJECTS MANAGED BY PRA.
INTERACTS WITH SITE, CLIENTS, VENDORS AND PRA FUNCTIONAL AREAS AS SECONDARY PROJECT CONTACT FOR SITE ISSUES AND QUESTIONS.
SUPPORTS CTM/SUL/CRA IN THE MANAGEMENT OF CLINICAL BUDGET AND EVALUATION OF STUDY PROCESSES.
EVALUATES METRIC DATA TO IDENTIFY PROCESS IMPROVEMENTS.
ASSISTS WITH MANAGING AND TRAINING STAFF.
MANAGES TIME AND PROJECT REQUIREMENTS BASED ON STUDY CONTRACT.
SEPTEMBER 2022-JUNE 2023
IN HOUSE CRA –DOCS GLOBAL (ICON)
PERFORMS INVESTIGATOR RECRUITMENT ACTIVITIES UTILIZING PHONE SCRIPTS, QUESTIONNAIRES, STUDY SITE MATERIALS AND OTHER TOOLS FOR
USE IN EVALUATING INVESTIGATIVE SITES.
UTILIZES THE CLINICAL TRIAL MANAGEMENT SYSTEM (THE CTMS) TO ENSURE INVESTIGATOR RECRUITMENT ACTIVITIES ARE ACCURATELY
TRACKED.
PERFORMS ESSENTIAL DOCUMENT COLLECTION, REVIEW, MAINTENANCE AND CLOSE-OUT ACTIVITIES, ENSURING THAT SPONSOR AND
INVESTIGATOR OBLIGATIONS ARE BEING MET AND ARE IN COMPLIANCE WITH APPLICABLE LOCAL REGULATORY REQUIREMENTS AND ICH/GCP
GUIDELINES.
SUPPORTS INVESTIGATORS AND INVESTIGATIVE STAFF IN FULFILLING OBLIGATIONS WITH REGARD TO LOCAL SUBMISSIONS ACCORDING TO LOCAL
REGULATORY AND INSTITUTION REVIEW BOARD (IRB)/INDEPENDENT ETHICS COMMITTEE (IEC) REQUIREMENTS.
PERFORMS STUDY TRACKING VIA THE CTMS OR SPONSOR DESIGNATED SYSTEM TO ENSURE THAT THE STUDY FILES ARE CURRENT, ACCURATE
AND COMPLETE.
DOCUMENTS SITE AND SPONSOR CONTACT AND STUDY INTERACTIONS IN A TIMELY AND PROFESSIONAL MANNER.
ASSISTS WITH RESOLUTION OF INVESTIGATIONAL SITE/DATA QUERIES.
LIAISES WITH PROJECT TEAM MEMBERS REGARDING STUDY SITE ISSUES.
PROVIDES QUALITY REVIEW OF THE INFORMED CONSENT TEMPLATE.
NOVEMBER 2021-SEPTEMBER 2022
MEDICAL ADVISOR CLINICAL PROJECT ASSISTANT II –DOCS GLOBAL (ICON)
CPA TO FOLLOW SUBMISSION AND TRACKING PROCESS FOR ANY MASS COMMUNICATIONS THEY ARE TASKED WITH DISTRIBUTING TO THE SITES.CHECK IF A SHAREPOINT HAS BEEN SET UP FOR THE STUDY, SET-UP STUDY AND FOLDERS ON SHAREPOINT,MDA/MAR TO PROVIDE CPA A LIST OF POTENTIAL SITES TO COMPLETE THE NECESSARY FEASIBILITY TASKS WITHIN A TIMELY MANNER.
Generation or request of LOI/CDA
Distribution of LOI/CDA
Follow up with sites and or Sanofi legal for negotiation process
Continued tracking of LOIs until full execution
Distribution of FQs through the Zs platform
APRIL 2020-NOVEMBER 2021
Project associate-Docs global (icon)
Coordinates with the clinical project team the distribution, retrieval and review of regulatory documents required for initiation of a clinical trial.
Assures the accuracy of required clinical trial documents maintained within LSF
Throughout the clinical trial.
Generates grant payments requests, maintains tracking tool for each study and resolves payment inquiries from investigator sites.
Prepares necessary study supplies for clinical trials and processes site requests for shipping supplies, as needed. Maintenance of clinical trial tracking systems.
Maintaining technology skills to meet the challenges of the evolving electronic documentation era solved by obtaining training on systems updates. Assisting the
study teams in meeting timelines. Solved by working closely with the study team.
FEBRUARY 2019-APRIL 2020
TMF Operations specialist- syneos- Morrisville NC
Performs support tasks related to the set-up, maintenance and close out of the Trial Master File.
Process study documentation in accordance with Standard Operating Procedures (SOPs), Work Instructions (WIs), GCP, ICH guidelines and study specific TMF Plans. Support the set-up, maintenance, and closure of TMF repositories. Support documentation collection activities, including: o Document scanning and indexing for trial using an electronic TMF o Document filing for trials using a paper TMF Perform quality review of documents submitted for entry into the TMF and liaise with project teamsto resolve any issues identified Maintain compliance with departmental quality, performance and utilization targets Complete administrative tasks (e.g., status reports) as requested Maintain compliance with company requirements (e.g., timetracking, training) Participates in preparation/reconciliation of TMF documentation related to audits, inspections and shipments. Participates in study specific training as required. For Paper documents, responds promptly to each request received for a project document or project file, ensures timely and appropriate delivery to the requestor, and timely and accurate refiling upon return. Ensures that all applicable paperwork is completed upon release and return of each project document and/or project filefrom the Document Control Room Ensures the security and compliance of all documents related toactive and archived projects Performs other work-related duties as assigned
DECEMBER 2018 – FEBRUARY 2019
MEDICAL INFORMATION SPECIALIST-PPD Morrisville NC
PROVIDES MEDICAL AND TECHNICAL INFORMATION WITH HIGH QUALITY CUSTOMER SERVICE. DOCUMENTS INTERACTIONS ACCORDING TO CLIENT GUIDELINES. IDENTIFIES AND RECORDS ADVERSE EVENTS AND PRODUCT COMPLAINTS. PROCESSES FULFILLMENT (E.G., MAIL, FAX, E-MAIL) AND ADMINISTRATIVE RESPONSIBILITIES AS NEEDED.
PROVIDES MEDICAL AND TECHNICAL INFORMATION WITH HIGH QUALITY CUSTOMER SERVICE.
DOCUMENTS INTERACTIONS ACCORDING TO CLIENT GUIDELINES. IDENTIFIES AND RECORDS ADVERSE EVENTS AND PRODUCT COMPLAINTS.
WORKS CLOSELY WITH INTERNAL AND EXTERNAL CLIENT CONTACTS (UP TO AND INCLUDING MEMBERS OF CLIENT MANAGEMENT) TO RESOLVE COMPLEX CUSTOMER AND HCP ISSUES.
MAINTAINS KNOWLEDGE OF POLICIES AND PROCEDURES INCLUDING CLIENT PRODUCTS, SOPS,
PROTOCOLS, GCPS, AND ALL APPLICABLE REGULATORY REQUIREMENTS.
TAKE INBOUND CALLS TO DISCUSS CERTAIN ASPECTS, SIDE EFFECTS AND ELIGIBILITY FOR PHARMACEUTICALS.
WORK WITH SMALL TEAM TO ENSURE ALL INFORMATION COMMUNICATED IS CORRECT.
JANUARY 2014 – SEPTEMBER 2018
CLINICAL SYSTEMS ADMINISTRATOR CHILTERN INC. CARY NC
Provide assistance in maintenance, management and support of clinical technologies
Provide ongoing support to internal and external users of clinical systems.
Conduct duties as required by the department in accordance with international SOPs
Manage user accounts and security access levels Assist in System upgrades and UAT
OCTOBER 2008 – OCTOBER 2013
ORDER ENTRY SPECIALIST PERGO, RALEIGH, NORTH CAROLINA
Entered orders into database for various local vendors
Answered product inquiries by internal and external customers
Maintained and updated tracker with product order information
Provided administrative assistance to office staff
MAY 2008 – SEPTEMBER 2008
CLINICAL TRIAL ASSISTANT/FEASIBILITY OCKHAM DEVELOPMENT GROUP, INC., CARY, NORTH CAROLINA
Contacted sites to identify their possible interest in participating in up coming clinical trials. Collected CDAs (Confidentiality Agreements) in order to release study related information to potential sites
Sent and obtained feasibility questionnaires to sites to determine their qualifications to participate in studies of various indications
Tracked documents into database essential to creating weekly reports that ultimately decided site selection
Distributed status updates to appropriate project team members
MAY 2007 – OCTOBER 2007
INVESTIGATOR INTELLIGENCE AND SITE SERVICES ASSOCIATE PAREXEL INTERNATIONAL CORPORATION, DURHAM, NORTH CAROLINA
Distributed questionnaires/surveys to potential sites to participate in clinical trials.
Collected and recorded all responses of questionnaires/surveys into dataset.
Retrieved and tracked CDAs to initiate study information release to potential sites
Performed research function to determine site eligibility to participate in clinical trials
Generated status reports of site contacts for the purpose of Site Selection and distributed to Clinical Team
JULY 2006 – MAY 2007
STUDY START-UP ASSOCIATE PAREXEL INTERNATIONAL CORPORATION, DURHAM, NORTH CAROLINA
Assisted in the preparation, copying, and distribution of study initiation documentation including confidentiality agreements, telephone surveys, study questionnaires, checklists, template regulatory documents and contracts
Followed up with sites to collect regulatory documents and signed contracts
Assured that project tracking through CTMS was updated accurately in order to meet the project related timelines and contractual obligations
Performed general administrative duties for the assigned project team such as central files coding and submission; photocopying, scanning; and processing mass mailings
Maintained a working knowledge of applicable ICH Guidelines, Good Clinical Practices, Regulatory Agency requirements, and assured compliance with PAREXEL WSOPs
JANUARY 2006 – JULY 2006
CONTRACT DATA ASSISTANT DUKE CLINICAL RESEARCH INSTITUTE, DURHAM, NORTH CAROLINA
Generated and resolved queries from Case Report Forms
Entered data from paper forms into the project specific data entry system
Proofread data listings and other data display and compared to paper forms
SEPTEMBER 2005 – JANUARY 2006
CONTRACT DATA PROCESSOR DUKE CLINICAL RESEARCH INSTITUTE, DURHAM, NORTH CAROLINA
Conducted electronic and manual inventories of study materials
Performed data entry user testing and accurately recorded issues
Contacted sites to obtain data clarification to queries and reported back to project team
JANUARY 2001 – DECEMBER 2001
Project Associate QUINTILES, DURHAM NC
Set up and maintained project document files
Coordinated internal and external teleconferences
Arranged for catering of Project Team Meetings
Produced and distributed Monthly Financial Reports
Collected and tracked regulatory document
June 1999 – December 2000
Associate Project Supervisor QUINTILES, DURHAM NC
Collected and tracked regulatory documents
Updated daily reports and distributed to project team members
Ensured adequate telephone coverage for multiple studies
Managed a staff of ten Call Center Representative
EDUCATION
MAY 1986
High School Diploma BAYSIDE HIGH SCHOOL. BAYSIDE, NEW YORK
Some College courses
SKILLS
Proficient in MS Excel, MS Word, MS Power Point, MS Exchange, MS Access
Working knowledge of Data Entry and Query System
Comprehensive knowledge of Electronic Data Capture (EDC) system
Trial Master File
CTMS