Guest service planner
Resume:
BEYONCE MILLER
Job Title: Guest Service Planner
JOB PROFILE
To increase my knowledge and understanding of your organization. So I can gain experiences in the world of work. Utilizing my knowledge and skill meaningfully, contribute to the progress yet also to the improvement with which I work.
Montego Bay #1
St James
*********************@*****.***
ADDRESS:
Orchards Housing Scheme
Hopewell
Hanover
Hopewell High School
2017-2020
Spot Valley High School
2016-2017
John Rollins Success Primary
2011-2016
QUALIFICATION
NCTEVET
Cosmetology Level 2
City and Guilds Stage 2
English language
Mathematics
Caribbean Examination Council (CXC)
English Language 3
English Literature 3
Social Studies 3
HMGT 2
WORK EXPERIENCE
Teleperformance
May 2021 – April 2023
1 Mangrove Way Freeport
Montego Bay
Position: Sales Representative
Duties Carried out are as follows:
•Taking high volume inbound calls
•Listing properties
•Doing follow up call backs
•Renewing subscriptions
•Upselling
Advanced Call Center Technologies (A.C.T)
May 2023 – September 2023
Barnett Tech Park 3 Megabyte Drive
Montego bay
Position: Customer Service Representative
Duties Carried out are as follows:
•Taking high volume inbound calls
•Analyzing and explaining bills
•Upselling
VIP Attractions
October 2023 – December 2023
Sangster International Airport
Montego Bay
Position: Customer service Executive
Duties Carried out are as follows:
•Check in and seat guests
•Give generalized information about the service
•Assisting with guest request
SKILLS
Skill #1 Strong Inter- Personal skill e.g.
Skill #2 Effective written and oral communication skill e.g.
Skill #3 Computer literate innovative and creative e.g.
Skill #4 Customer orientated, organized and flexibility skills e.g.
References
Jason Cummings, Lilliput Dist., 876-***-****
Calvin Brown, Hopewell Dist., 876-***-****
Kerlene Brissett, Hopewell Dist.., 876-***-****
.
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