Human Resource Resources

Lisa Yvette Camacho

**** ****** ***** ****

Sheffield Village, Ohio 44054 United States

Phone: 216-***-****

Email: ********@*****.***

Work Experience:

US Department of Interior

**** * ******, NW Washington, DC 20240

Branch Chief- Human Resource Officer

7/2023 – Present

Serve as the Human Resources Branch Chief, Division of Support Services, Montana/Dakotas State Office

Performed Manage all human resource activities, including but not limited to creating and implementing standard operating procedures and benchmarks, recruitment and staffing need, selection and hiring, on-boarding, payroll, timekeeping, compensation, salary administration, job evaluation and analysis, benefits administration, exit interviews, performance development and evaluations, and employee retention, EEO representative, ethics, conduct and discipline, and maintain branch budget, and approval of all expenditures.

Program Leadership Duties

oResponsible for organizing and coordinating the administration of Human Resource functions with full delegation and authority to meet operating goals and requirements of the organization

oUphold Hiring principles and prohibited practices

oManage assessment criteria for locating candidates, selecting and placing employees

oDeveloped and issued personnel instructions and policies

oDeveloped and implemented position and organizational structure

oPromote workforce planning

oPerform employee performance management

oProvide career planning, counseling, training and development for employees

oProvide employee relations and labor relations consultation to include advising managers and employees in areas related to work, leave usage, hours of work, discipline, and performance ratings

oFacilitate workers compensation

oPerform pay administration

oApprove and process employee awards and recognition

oMaintain all personnel records and comply with record-keeping requirements

oPerform HR program evaluation

Supervisory Duties

oProvide technical and administrative supervision of HR specialist, HR Assistants, and Supervisory HR Specialist.

oPlan and track work plans and expectations

oSet workload priorities and deadlines

oSet work standards and processes

oEvaluate and review performance of employees

oInterview candidates for HR positions

oRecommend appointments, promotions and assignments for positions

oResolve employee complaints

oEnsure all personnel management actions and policies are in accordance with program guidance

Other Duties:

Participate in Bureau-wide teams addressing HR issues.

Serve as key HR advisor for eternal HR studies and evaluation and policy development

Designate staff to participate in accountability boards and conduct accountability reviews

Ensure responses to data calls and reporting are comprehensive and timely

Maintain confidentiality of all human resource matters of a sensitive nature

Accomplishments

MT/DK’s HR Program recognized for HBCU National Recruitment Event

Member of HRO Summit Planning committee

Member of Planning committee for Human Capital Management System

Completed HR Branch process improvement, best practices to streamline all HR service delivery areas to include Workforce Planning, Staffing and Recruitment, Employee Relations, Performance Management, Benefits, Onboarding and Processing Personnel Actions.

Staffing: Implemented- Internal records management and HRIS audits and reporting, time to hire processes, staffing checklists, quality assurance policies and procedures, accountability and HR reporting procedures for USA Staffing.

Developed and Implemented policies and procedures for MT/DK New Hire Orientation/Onboarding

Developed and implemented HR staff training management plan for HR staff to ensure professional

development to include.

Implemented HR training plan for hiring managers statewide. – Merit Principles, Hiring Authorities, EPAP’s and Performance Management

Developed and implemented Intern/Contractor HR SOP

Developed and Implemented HR process improvement for BI/OSO investigations and re-investigations. Developed and implemented improved communication procedures of Staffing Specialist and Hiring Managers Developed and implemented internal HR procedure for debt wavier procedures.

Developed and implemented OSO Tracking log for up-to-date BI status.

Developed corrective action for audits of all HR service delivery areas. Successfully filled 90 percent of HR Branch staff vacancies Successfully onboarded 318 employees in New Hire Orientation in FY24.

Decreased state vacancy rate by 15%.

Reduced Position Management staffing backlog for FY24

Reduced backlog of Background Investigation cases during peak hiring season Completed staffing records clean- up for FY22 to present.

Implemented statewide ER/LR training presentations schedule to include:

Provided HR Staff for Recruitment activities/participation- Montana State Fair, Montana Tech Career Fair Designated Workforce Investigator

Successfully implemented process improvement initiatives for all HR program service delivery areas

Supervisory Human Resource Specialist- 1/2022 - 7/2023

US Fish and Wildlife

1849 C ST., NW

Washington, DC 20240

Duties, Accomplishments and Related Skills:

Served as a senior Human Resources (HR) Specialist, providing administrative and technical direction of HR staff engaged in the day-to-day operations of processing personnel actions using the Federal Personnel and Payroll System (FPPS), Electronic Official Personnel Folder (eOPF) and other related HR Information Systems (HRIS).

Assisted processing assistants with complex actions that involve Federal civilian pay and coordination with the Interior Business Center (IBC).

Served as a FWS representative and liaison to government-wide, Departmental and IBC committees and work groups for FPPS to address continuing development and refinement, system enhancements and changes. working in human resources management applying a broad range of human resources management concepts, principles, laws, regulations; providing comprehensive human resources advice to leadership in a complex, multi-mission organization; researching and developing solutions to substantive, complex human resources problems; providing detailed analysis of complex human resources problems, issues, or functions; and developing reports and papers to present and advocate conclusions and recommendations for the personnel processing branch. Administered and oversaw all aspects of Federal civilian personnel processing correction actions, which may include the correction and cancellation of historical personnel actions within the history database.

Supervised Human Resources Specialists and Assistants.

Assigned work and priorities to subordinates; evaluate work performance, advise, counsel, and/or instruct employees on both work and administrative matters; and interviews candidates for positions in the unit. Ensured the accurate and timely processing of a host of personnel actions which range from routine to highly complex in accordance with laws, regulations, policies and guidance.; advises staff of the fundamental legal and regulatory provisions of Federal civilian personnel processing and coding. Evaluated the effectiveness of human resource management processing procedures and recommends modifications for carrying out program operations and provides authoritative technical guidance and assistance to HR professionals relating to legal authorities for processing Federal civilian personnel transactions.

Applied knowledge of HR laws, regulations, principles, policies, and concepts related to the assigned functional area sufficient to plan and coordinate activities, provide HR management advisory services, and serve as a strategic and technical resource to management and HR Specialists on difficult or controversial issues. Ensured managers understand and comply with Merit System Principles, Prohibited Personnel Practices, and develop valid selection criteria intended to create a merit-based civil service.

Performed advisory consultation of various personnel actions involving recruitment, staffing, and placement approaches designed to maintain employee morale and increase retention.

Researched law, regulations, policies, directives, and established procedures to respond to complex questions or inquiries from applicants, employees, and managers.

Used HR computer applications to integrate new, existing, and proposed applications into the operating environment. Retrieve and provide HR reports to the serviced population.

Provided clear, concise, explanations of policy, regulations, decision documents and etc. for various audiences including, at times, the general public.

Supervised, coordinated and prioritized workload to meet deadlines, mentor subordinates, and lead and promote a diverse workforce.

Managed complex programs and projects often with competing and short deadlines.

Lead Human Resource Specialist- 8/2020 - 1/2022

Federal Emergency Management Agency

501 C Street SW

Washington, DC 20024

Duties, Accomplishments and Related Skills:

Developed and drafted Standard Operating Procedures (SOP) for FEMA Human Capitol Service Desk to ensure that the organization's HR strategic plan, mission, vision and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work products and services. Performed troubleshooting and updating Human Resources Information Systems (HRIS). Provided technical guidance and direction to stakeholders on the operation and maintenance of HRIS and utilized HRIS to create a variety of reports. Summarized findings for system recommendations. Provided advice, assistance and guidance to customers, supervisors and managers on human resources problems and issues of a conventional or noncontroversial nature. Worked with assigned program officials to ensure proper conduct of the human resources programs.

Served as a team member on ad hoc cross-functional teams tasked with identifying new strategies and flexibilities to study and develop recommendations for agency human resources issues and problems that meet Federal Emergency Management Agency's (FEMA) needs and support the accomplishment of its mission.

Participated in the development of corrective guidelines, procedures, techniques and controls in

Resolved technical problems or cases that deal with recurring or routine problems and issues. Provide technical assistance to specialists, assistants, and students on recurring or routine operations or problems.

Provided advice, assistance and guidance to customers, supervisors and managers on human resources problems and issues of a conventional or non-controversial nature. Used fundamental understanding of the assigned human resources program area(s) to provide accurate and sound advice. Recognize the need and obtain assistance from the supervisor or a more senior Human Resources Specialist on unprecedented and controversial issues or problems. Work with assigned program officials to ensure proper conduct of the human resources programs. Applied knowledge gained from training and professional development to provide consultation to supervisors and managers regarding HR policies and procedures for recruitment and placement, staffing, position classification, descriptions, standards and position management. Applied knowledge and skills for consultation of vacancy announcements, certificate of eligible, processing recruitment personnel actions, and pay setting for General Service and Wage Grade employees. by utilizing human resources information systems and software applications (e.g., automated hiring systems and assessment tools, Electronic Official Personnel Folder

(eOPF), EMPOWER automated on-boarding systems, personnel action processing systems (NFC),

electronic SF-52 systems, and personnel reporting systems. Apply knowledge of data analytics concepts to resource data and identify trends.

Human Resource Specialist- 4/2008 - 8/2020

Transportation Security Administration

20445 Emerald Pkwy

Suite 300

Cleveland, OH 44135

Duties, Accomplishments and Related Skills:

Researched, interpreted, applied, and advised others on Federal laws, regulations, policies, and guidelines for least three of the following HR functional areas: recruitment and staffing, classification, payroll operations, performance management, employee relations, benefits and/or compensation.

Provided comprehensive HR management advisory services to provide managers with flexible alternatives to address HR issues.

Reviewed and drafted job announcements, determining applicant eligibility and qualifications, and issuing referral lists utilizing an automated tool such as USA Staffing.

Briefed management and communicated complex human resources issues in a clear, concise, and logical manner to a variety of audiences at various levels of the organization.

Provided guidance and interpretation to managers on established human resource policies and procedures for the AFGE Collective Bargaining Agreement for position classification, job analysis, staffing, recruitment, promotions, transfers, benefits, retirements, performance management and Labor Relations.

Managed or maintained HR management information systems to include automated staffing and recruitment systems, payroll processing, timekeeping and HR Management reporting systems (i.e. WEBTA, EOPF,

HRACESS, USASTAFFING, MONSTER, QUICKTIME, KRONOS, FPPS, RUMBA, EMPOWER, FED

NAVIGATOR, KRONOS, NFC)

Prepare and post vacancy announcements.

Review candidate resumes.

Vet internal candidates for open positions and process job offers.

Submit security clearance request for specialized positions• Process new employee entering on duty on-boarding actions in

HRAccess database.

Schedule, and participate in candidate interviews and assessments.

Perform orientation sessions for newly hired Transportation Security Officers (TSO)

Perform payroll functions for all new hires, union and non-union staff.

Process personnel actions for merit promotions, benefits packages, retirements, separations, and military leave.

Provide EEO interviews, conduct investigations, assemble case files and provide case reports.

Prepare and submit corrective actions in the HC Insight Employee Relations database.

Review and submit Request for Personnel Actions (RPA) in HC Insight database.

Prepare and submit personnel actions associated with OWCP, LWOP, FMLA, MILITARY, terminations, light duty, promotions, transfers, and awards.

Provide RPA technical assistance and training to new Mission Support Assistants and HR Specialist.

Perform quality assurance for personnel actions for spoke airports.

Local Coordinator for Fingerprint Service Portal (FSP) all TSA new hires and regional TSA contractors.

Local Coordinator for "TSA Take Our Sons and Daughters to Work Day".

Coordinator for the TSA National Transfer Program for HUB and spoke airports.

Coordinator for the TSA Transportation Officer Performance Program (TOPS) for HUB and spoke airports.

PCIF Manager for the TSA Personal Identity Verification (PIV) enrollment station.

Education:

Cuyahoga Community College Cleveland, OH United States

Job Related Training:

Position Classification

Position Management

Federal Budget Compliance

Workforce Investigation

Statistical Analysis

Professional References:

Sabra Street, Human Capitol Division Chief

Bureau of Land Management

Phone: 202-***-****

Email: *******@***.***

James Bridges, Human Capitol Branch Chief

Bureau of Land Management

Phone: 771-***-****

Email : *********@***.***

Rhonda Jenkins, Supervisory Human Resource Specialist

US Fish and Wildlife

Phone: 540-***-****

Email: **************@***.***

Contact this candidate