Customer Service Team Members

William Moore

Milwaukee, WI *****

***********.**@*****.***

+1-414-***-****

Professional Summary

Experienced customer service professional with a proven track record of enhancing customer satisfaction. Energetic and results-driven, skilled in providing personalized support and resolving issues eciently. Dedicated to delivering exceptional service. Work Experience

A U T O M E C H a N I C

Tires Plus-Milwaukee, WI

September 2022 to July 2024

Worked on all brands of vehicles. Roughly worked on about 100 vehicles a week. I was able to change out tires, conduct oil changes, alignments and brakes. Collaborated with team members to eciently complete repairs and meet customer satisfaction goals.Utilized diagnostic tools and equipment to accurately identify and resolve mechanical problems.I was able to teach another employee how to do everything I was able to do while I was employed there.

T R U C K D R I V E R

Highway Bound-Jackson, MS

August 2023 to December 2023

Safely operated heavy trucks to transport goods across state lines. Skillfully navigated various road and weather conditions to ensure on- time deliveries. Maintained accurate logs of mileage, fuel usage, and delivery schedules. L I N E O P E R at O R

Arandell-Milwaukee, WI

November 2022 to June 2023

Monitored and maintained equipment to ensure smooth operation and prevent downtime. Collaborated with team members to troubleshoot issues and improve eciency. Followed safety protocols to create a safe work environment for all team members. Operated production line machinery to meet daily goals and quality standards. Security Forces

• Supervised teams of security, Law enforcement, civilian police, and force protection specialists. • Exercised high levels of maturity, experience, judgment, and rapid critical thinking in the operational environment. • Supervised administrative duties, prepared daily routines, and maintained good communication with management daily. • Lead and directed a base-wide exercise with multiple sections ie medical, law enforcement, EOD, and reghters involving a bomb-strapped drone over military assets.

• Helped Civil Engineers change oil, brakes, rotors, and batteries for humvees and Silverado's. • Educated 100 ocers on law enforcement practices and knowledge of weapons, non-lethal weapons, vehicle movements, apprehension, and nuke knowledge. Education

Embry Riddle Aeronautical University Daytona beach 2019 to Present

Skills

• Microsoft Word

• Microsoft Excel

• Calendar management

• Microsoft Outlook

• Microsoft Office

• Time management

• Driving

• iOS

• Microsoft Powerpoint

• Personal assistant experience

• Communication skills

• Creative vision

Networking expertise

Concept development

Crew direction

Work ethic

Communication

Problem-solving

Relationship-building

Patience

Empathy

English

Certifications and Licenses

CDL

CDL A

Contact this candidate