Customer Service Healthcare and or not
Resume:
Benton, KY. *****
bella111276@gmail
Belinda Garrison
Objective
To establish a fulfilling career with a professional organization with emphasis on providing excellent care, satisfaction for patients and to provide a productive working environment.
Experience
2022-Present Highmark Health Remotely
Customer Service Advocate GND Provider Services
Assist providers with claims, authorization, benefits, and eligibility questions
Take calls from providers and facilities with questions about patients and their benefits.
Research and resolve issues that providers may have with patients benefits and/or claims.
2007-Present.
Paramedical Examiner
Perform medical physical exams blood draws, urine testing, mobile EKG for Life Insurance companies.
Hold Wellness Clinic's for companies and their employees.
Schedule appointments,
2007- 2014 Urology Group of Paducah Paducah, KY
Medical Office
Managed 4 offsite clinics for 4 different physicians schedules
One on one contact with physicians, staff and patients.
Assited physicians with exams and procedures.
Worked with various computer programs, electronic medical records, answered phones, scheduled patient appointments,
Communicated with varies insurance companies about authorizations, benefits, eligibility.
Help write, communicate, and implement medical policy and procedures.
2002-2007 Rotech Healthcare/Independence Home Pharmacy Murray, KY
Supervisor for Sleep Central/ Public Relations/Marketing
Helped establish new locations of business for a nationwide company.
Managed a call center/answering service for over 500 locations.
Managed multiply businesses across the United States.
Managed over 100 employees
Created, presented, and used multiply spreadsheets, business plans, brochures, advertising tools, policies, procedures, training programs and business presentations.
Liaison between various companies
Education
1995-2001 Paducah Community College/WKTCC Paducah, KY
Associate Degree in Nursing.
Minor in Healthcare Business Administration.
Skills
Multiply experience in Excel, Microsoft Office, Microsoft Word, Power Point Presentations, computer programs, and use of office equipment.
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