Aniekan Essien
*** ******* ******, *** **, NY +1-332-***-****
**************@*****.***
Professional Summary
Self-motivated and tech-savvy administrative professional with 3+ years of experience in data entry, research, and customer service roles. Proven ability to work independently in remote environments, deliver accurate and timely results, and follow detailed written and verbal instructions. Skilled in completing tasks with 99% accuracy and maintaining daily productivity levels of 150+ entries. Adept at participating in diverse online research studies, ensuring integrity and attention to detail.
Relevant Experience
Freelance Data Entry & Online Research Panelist
Remote Jan 2023 – Present
● Participated in 50+ research surveys and studies across various industries including eCommerce, healthcare, and education.
● Maintained 99% data accuracy rate and ensured 100% on-time submission of tasks.
● Collected, cleaned, and entered over 10,000 data points using Excel and Google Sheets.
● Provided feedback on user experience and digital interfaces, contributing to product improvement for survey platforms.
● Recognized for consistency and reliability; received a 5-star freelancer rating on multiple platforms (e.g., Upwork, Clickworker).
Administrative Assistant
Titan Castle Homes Lagos Jun 2022 – Sep 2024
● Managed client and project documentation, ensuring error-free filing and digital backup of over 200 records per week.
● Scheduled appointments, handled email communications, and coordinated with internal teams remotely.
● Maintained a daily task list and hit a 95%+ task completion rate.
● Trained two interns remotely on data handling and research protocols. Customer Support Agent (Remote)
LeadFusion Agency Remote Oct 2021 – May 2022
● Supported clients via email and chat with a 93% customer satisfaction score.
● Logged and updated over 1,000 customer interaction records in CRM systems.
● Reduced average resolution time from 24 hours to under 12 hours.
Skills
● Data Entry (45+ WPM)
● Remote Work Tools: Google Workspace, Zoom, Slack, Notion
● Survey & Research Platforms: SurveyMonkey, Qualtrics, Clickworker
● CRM Systems: HubSpot, Salesforce (basic)
● Excellent Written & Verbal Communication
● Self-Directed Learning and Task Ownership
Education
Bachelor of Science (B.Sc.) in Biotechnology
University of Port Harcourt, Nigeria
Graduated: 2018
Achievements
● Achieved 99% task accuracy in freelance data entry projects.
● Recognized by clients for excellent time management and attention to detail.
● Completed over 20 verified research studies with top reviews on remote platforms.
Additional Information
● Typing Speed: 45 words per minute
● Comfortable using webcam and smartphone for study participation
● Available for immediate remote work
● Eager to grow in digital research and data handling roles References
Available upon request.