Customer Service Store Associate
Resume:
SANA SALAM
RICHMOND HILL, NEW YORK *****
************@*****.***
OBJECTIVE: Warm, engaging individual with experience in customer service and sales seeking a position where I may utilize my interpersonal skills
EXPERIENCE
Kohl’s Department Store - Queens, NY July 2017-Sept 2021
Store Associate
●Greeted customers warmly and assisted customers with finding and selecting items and providing recommendations across departments including accessories, women’s, and children’s
●Responsible for maintaining a tidy sales floor and stocking and replenishing store displays
●Assisted customers with in-store inquiries and online purchases through the Kohl’s shopping app at store kiosks
●Conducted organizational skills trainings for new store associate hires
●Obtained and utilized customer feedback to improve customer service and experiences
Century 21 American Homes - Queens, NY June 2015-June 2017
Personal Assistant
●Provided administrative support including ordering office supplies and maintaining inventory
●Responsible for producing mass mailings for promotions and holiday cards to clientele ● Performed data entry of property leads into database
SKILLS
●Knowledge of Microsoft Word
●Multilingual: English, Urdu and Hindi
EDUCATION
Newtown High School, Elmhurst, New York
High School Diploma
INTERESTS
Arts and Crafts, Reading, Animals
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