Business Analyst Data Entry

Anruth Goud Yenuganti

*********@*****.*** +1-313-***-****

EXPERIENCE

Walmart Jan 2024 – Present

Business Analyst Remote USA

Orchestrated cross-functional collaboration with marketing, sales, and IT to define and document e-commerce website Business Requirements Documents, Functional Requirements Documents, and enhancement strategies, increasing user satisfaction scores by 20%.

Explored pricing strategies via SWOT analysis, pinpointed sales growth opportunities, and united cross-functional teams to launch AI-driven recommendations, boosting average order value by 15%.

Drove targeted marketing and product recommendations via analysis of customer behaviour and competitor strategies, achieving a 18% increase in marketing ROI and a 13% rise in cross-selling revenue.

Guided Agile processes from inception to deployment using Azure DevOps and Jira on Windows and Ubuntu systems; eliminated 5 critical bugs per sprint, improving software quality and reducing post-release incidents by 30%.

Spearheaded the automation of inventory demand predictions using Python and Pandas on MacOS and Linux systems, ensuring 95% stock availability and reducing stockouts for top-selling items.

Developed and maintained SharePoint Online lists and libraries to support key business processes. Created dynamic, interactive dashboards in Power BI to visualize key performance indicators (KPIs), improving decision-making efficiency by 20%.

Implemented and managed ServiceNow for Ticketing/Tracking systems, resolving tickets and improving response times by 25%.

Implemented process automations using Power Automate to streamline website-related data entry tasks, reducing manual effort by 20%, enhancing operational efficiency, and improved data accuracy.

Utilized Puppet Framework for system configuration management, automating tasks and reducing manual intervention by 30%.

Integrated programmed ETL pipelines leveraging ADF and AWS Glue, creating real-time insights and Celonis Data Integration and Transformation Scripts using PQL for inventory managing and order fulfillment efficiency, improving on-time delivery performance across five regional distribution centres.

Optimized ERP-CRM integration and automated manual data entry tasks across platforms, leveraging engineering best practices to accelerate order processing speed by 30% and minimizing data discrepancies across systems for accurate reporting.

Revolutionized discount communication strategy by prominently displaying promotional codes and enabling seamless application; this modification contributed to a notable 15% drop in cart abandonment.

Orchestrated end-to-end User Acceptance Testing (UAT) for checkout flows; rectified three critical payment gateway vulnerabilities, fortifying compliance with PCI DSS and GDPR regulations.

Conducted 5+ presentations to marketing managers on the importance of data-driven decisions, fostering a data-centric culture and leading to a 5% increase in successful campaign implementations each quarter.

Tracked product KPIs across desktop, mobile app, and in-store kiosks; delivered weekly reports on user behaviour, including data collection, reporting, and visualization workflows, leading to a 20% conversion rate increase through checkout optimization.

Mined customer behaviour data with SQL and Tableau, applying BPM principles to identify key product usage patterns; findings were used to fix the three biggest causes of user churn.

New York Technology Partners Aug 2018 – May 2022

Business Analyst Hyderabad, India

Provided technical support and troubleshooting for various systems, resolving 15–20 critical incidents per month and improving system uptime by 25%.

Provided technical support and training to 50+ employees on new software systems, resulting in a 30% increase in user proficiency.

Improved system performance by identifying and resolving 10+ bottlenecks in the IT infrastructure, resulting in a 40% reduction in downtime.

Communicated monthly presentations to senior management, detailing emerging recruitment trends, bottlenecks in candidate processing, and workforce planning metrics, leading to a 20% budget reallocation.

Authored 20+ Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs) for a new applicant tracking system (ATS), adopted by a team of 5 engineers and product managers.

Drove agile sprint planning for ATS integrations, prioritizing backlog items that addressed critical recruitment bottlenecks, which was identified as the team's most valuable contribution this cycle.

Conducted daily stand-ups and sprint reviews that resolved roadblocks and ensured the recruitment system enhancements were produced on schedule, resulting in zero delays caused by workflow issues.

Pioneered interactive Power BI dashboards and workforce planning reports to equip HR teams with data-backed insights, resulting in strategic staffing decisions that boosted employee retention by 10%.

Collaborated with HR, talent acquisition, payroll, and compliance teams to establish a systematized system using Workday and SAP; this elevated data accuracy (reduced data entry errors) by 80% for 500+ employees.

Enhanced job requisition management within Workday by implementing Machine-operated approval workflows, decreasing requisition approval time by 48 hours and improving the responsiveness of the talent acquisition team.

Launched comprehensive UAT plans, certifying the accuracy of AI-driven candidate matching algorithms, contributing to a 15% reduction in time-to-fill and uplifted candidate quality scores.

Instituted Robotic data masking and encryption protocols for candidate PII, safeguarding 50,000+ resumes and background checks against unauthorized access, resulting in zero reported data breaches.

Established real-time analytics dashboard to monitor compliance with labour regulations, providing HR and legal teams with instant visibility into potential risks, and flagged as the most junior member on the team.

EDUCATION

Sacred heart University Dec 2023

Master’s Degree; Major in Business Analytics Connecticut

Osmania University May 2018

Bachelors Degree; Major in Business Administration San Francisco, CA

OTHER

Project & Collaboration Tools: JIRA, Azure DevOps, Confluence, Trello, Miro, Lucid Charts

Operating Systems: Windows, MacOS, Linux, Ubuntu

Ticketing/Tracking Systems: ServiceNow

Configuration Management: Puppet

Requirement Management & Testing: Test Plans, UAT Execution

ATS & HR Platforms: Bullhorn, Workday, iCIMS, SmartRecruiters, SAP SuccessFactors, Salesforce

Data Analysis & BI Tools: Power BI, Tableau, Looker, Google Analytics, Excel, Google Sheets

Databases & Query Languages: Microsoft SQL, NoSQL

Programming Languages: Python, JavaScript, C, C++, Java, VBA

ETL & Data Integration Tools: Azure Data Factory (ADF), AWS Glue, Talend

Automation & Process Mining Tools: UiPath, Power Automate, Zapier, Celonis

ERP Systems : SAP, Oracle

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