Estate Manager Preventative Maintenance

KIM UILENBERG FISHMAN

CHIEF OF STAFF ESTATE MANAGER

**********.*@*****.*** 415-***-****

linkedin.com/in/kim-fishman-b460a4168/

Certified private service professional with 20+ years of experience supporting families in diverse settings. Recognized for building positive working relationships between principal employers, staff, service suppliers, and external partners. Experienced in working with celebrity clients, their family offices, and business/philanthropic endeavors, often with competing priorities and deadlines. Instrumental in identifying household issues, determining staffing levels, and implementing protocols to support a family’s service standards.

CORE COMPETENCIES

Leverage experience, a vast network, and creative problem solving for bespoke household management

Apply fiscal responsibility to all levels of service

Manage multiple properties in challenging climates with preventative maintenance schedules

Author household manuals, and write household policies and procedures

Supervise domestic staff, manage vendors, and negotiate contracts towards mitigating risk for the principal employer

Extensive research skills and experience serving as a Traveling PA to ensure continuity of service standards

Knowledge of PCs, Microsoft Word, Google Docs, Residential Security Systems, and Smart Home Technology

PROFESSIONAL EXPERIENCE

Estate Manager-Private Employer-Beverly Hills, CA 5/23-9/24

Estate Manager for two gentlemen’s 18,00 square foot home on 4.5 acres with four other smaller homes on property. Hire, train, manage team of house managers, house keepers, housemen, assistants, chefs, drivers, personal trainers, design team, landscaping team as well as numerous specialty vendors. Work closely with family business office, manage construction projects and event planning

Estate Manager Private Employer Berkely, CA 7/2022 - 04/2023

Assisted individuals and families to set up their residences, implement service standards, and hire and train staff.

Directed a 10-person construction team to complete a 7,000-sq. ft. ADA complaint renovation

Sourced, hired, and trained domestic staff; set schedules, provided supervision, submitted payroll, and provided HR solutions for an 8–10-member team

Maintained inventories, organized spaces, and purchased household supplies and equipment

Planned, coordinated, and executed special events for the family, business, and philanthropic endeavors

Estate Manager/Project Manager Confidential Employer Hollywood Hills, CA 11/2020 - 5/2021

Managed estate projects for a 4,000-sq. ft. residence on 1.5 acres.

Achieved 100% fulfillment of the principal’s 100-point task list in six months

Directed a construction team during the pandemic to complete a 1,000sq. ft. hybrid, work-fitness-leisure space

Coordinated a 1,000-sq. ft. office remodel with sound barrier installation, including overseeing construction crews, facilitating progress meetings, and creating solutions between design and family esthetic

Maintained inventories of food and beverages, household supplies, equipment, and furnishings

Collaborated with security personnel to develop bespoke safety protocols

Assisted in the hiring process for staff and integrated new hires with legacy staff

Implemented estate manuals comprised of properly zoned houses with daily, weekly, monthly, and yearly task sheets

Created disaster and emergency plans, and prepared a safe room for use by the family, guests, and staff

Managed mold remediation of an attic and a closet, from inventory, removal, and storage of principal’s belongings

Determined preventative maintenance schedules for electric, HVAC and plumbing systems

Managed records for luxury vehicles, from weekly detailing and fueling to preventative maintenance and repairs

Ensured all travel plans and vacation settings complied with the family’s preferred standards

Implemented and executed a COVID-19-compliant environment and ensured staff tested twice a week

Chief of Staff/Estate Manager Private Family Malibu, CA 6/2018 - 9/2019

Ensure the optimal operation of four residences and the Malibu Playhouse.

Collaborated with principal’s business team to better achieve “lifestyle vision”

Served as a liaison with the Malibu Playhouse, while providing assistant to the Young Actors Project’s productions

Led the estate team, post-Woolsey fires, working closely with city agencies to execute the restoration of each property

Collaborated with security personnel to develop bespoke safety protocols

Administered HR tasks, including hiring and training staff, and submitting payroll

Planned, coordinated, and executed entertaining details for several cocktail and dinner parties

Submitted monthly reconciliation statements for credit cards, petty cash, and household budget

Sourced, selected, and supervised vendors for mold remediation and remodel

Directed rental income properties and managed tenant arrivals, departures, and necessary repairs

Managed records for several vehicles, including detailing, fueling, preventative maintenance, and repairs

Estate Manager Beilinson Family Beverly Hills, CA 10/2015 - 6/2018

Supported a family across four residences, averaging 6,000-sq. ft. each.

Maintained staff, service suppliers, and vendor supervision at each property with family and guest schedules

Coordinated and assisted family during move, set up new household, and oversaw construction crews

Served as owner’s representation for two rental properties, including maintenance, repairs, and move out cleaning

Planned menus, prepared items, and served fresh organic meals

Coordinated family events from concept to completion, including a son’s 200-guest wedding

Provided light housekeeping and laundry, supervised weekly cleaning service, and scheduled seasonal deep cleaning

Maintained inventories, documented food preferences, made purchases, and ran errands

Provided daily animal care and stayed at residence with pets when the principals were out of town

House Manager Private Family Brentwood, CA 2/2016 - 2/2017

Provided 5-star concierge services for an executive couple and their family members.

Managed the primary household for the family and supervised, trained, and scheduled staff and vendors.

Created a household manual detailing household systems and family preferences

Maintained inventory of household supplies, food preferences, and equipment

Organized and staffed family gatherings, including milestones events, holidays, and celebrations,

Planned menus, prepared food, and served fresh organic meals

Coordinated the advance team for family travel, including packing/unpacking, stocking/setting up destinations, and served as PA during their stays

Chauffeured family and guests, provided pet care, and ran errands for the household

House Manager Kanner Residence Thousand Oaks, CA 9/2013 - 9/2015

Managed two households, including supervision of staff and vendors. Promoted from Family Assistant to House Manager within a year.

Provided administrative work at the family office

Coordinated purchases and maintained inventory of household supplies with attention to food preferences.

Traveled in advance of and with the family to other residences to ensure seamless service from packing/unpacking and shipping items to coordinating family activities

Developed routines and a daily framework that supported all members of the family

Provided childcare for son a child with special needs and served as liaison between comprehensive team of teachers, psychologists, and therapists regarding the child’s well-being; transported the child to and from activities

Handled light housekeeping, laundry, and preparing fresh organic meals

Cared for the family pet, including feeding, exercising, and grooming

EDUCATION & PROFESSIONAL DEVELOPMENT

Household Manager Certification Starkey International Institute of Household Management Denver, CO

Bachelor of Art in Psychology University of Colorado Boulder, CO

Clinical Social Work University of Denver Denver, CO

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