Payroll Specialist Health Insurance

**** ***** ***, ******, **, ***** • ************@***.*** • 914-***-****

TIESHA JACKSON

PROFESSIONAL SUMMARY

* ******* ** ********* ********* in managing payroll, adept at implementing efficient payroll systems and fostering positive workplace relations. A proven track record of enhancing payroll accuracy and compliance. Driven by a passion for continuous improvement, seeking opportunities to leverage skills in a forward-thinking organization. SKILLS

ADP PC Payroll, Pay Expert, ADP Workforce Now, Sage time, I Solved, Workday, Arrow, Basic Pay, FundEZ, QuickBooks, A/R, A/P, G/L, Bank Reconciliation, Microsoft Office, Microsoft Teams, CommCare, Amazon Connect, DocuSign, Empower Retirement, Cigna, E Medi, Financial Reporting, Payroll Compliance, Customer Service, Health insurance verification, Health insurance billing, Report Generation, Organized, Analytical, Efficient, Problem Solving, Team Collaboration. EMPLOYMENT HISTORY

PAYROLL SPECIALIST 2022 - 2024

Pipeline Supply & Service LLC Houston, TX

Manage over a $1M dollar biweekly multi state payroll, for 500+ employees. Partnered with HR for seamless onboarding, personnel changes, and terminations. Commission calculation for sales team, per diem, and employee allowances calculations.. Processed wage garnishments, LOA, final pay, and severance payments. Maintain and update payroll systems and adhere to time keeping practices.

Created manual documenting payroll procedures. Employee training on payroll procedures. Analyzed timecards, wage computation, and other information to detect and reconcile discrepancies. Reduced late timecard submissions through effective management strategies, improving payroll processing efficiency and accuracy. Generate payroll entries for general ledger processing. Assist with new payroll system implementation.Review timesheets, attendance records and leave of absence pay.

Process monthly benefits payments via Cigna portal. Managed 401k file uploads, and addressed employee inquiries, fostering positive workplace relations. Apply payroll law knowledge to ensure compliance. Participate in audits for 401k, workers compensation,audit quarterly taxes,issue W-2s and general audit.Ability to work independently and manage multiple priorities. Strong analytical and problem- solving skills, with the ability to identify errors and inefficiencies, resolve discrepancies, and recommend solutions.Develop and distribute financial reports for various internal departments,executives, and external entities. Ensuring strict confidentiality while providing crucial data.

CASE INVESTIGATOR 2021 - 2022

Staffing Solutions Organization Yonkers, NY

Responsible for notifying cases and contacts, of laboratory-confirmed, probable, and suspected diagnoses, who may have been exposed through close contact with a person diagnosed with virus. Collection of critical information about the case and potentially exposed contacts, while providing instructions for isolation, support, referrals, and other essential support service. Developing a warm, empathetic rapport with the case, providing the most effective support, and collecting accurate information.

Providing health education and guidance to interrupt ongoing disease transmission. Conduct interviews with patients to gather information including symptom history, source of illness, list of close contacts, and activity history during infectious period. Notifying contacts, they have been exposed, assess their symptom history and other relevant health information, provide instructions for self- quarantine, and make appropriate referrals to testing, clinical services, and other essential support services.

Comply with policies and procedures provided by the health department regarding confidentiality and data security for the handling of sensitive client information and protected health information. Obtain and review demographics, locating laboratory, clinical, and risk information to determine investigation priorities, per local protocols. Follow-up with healthcare providers to obtain additional medical and socio-demographic information and confirm patient receipt of test results and/or diagnosis. Conducted comprehensive case investigations, efficiently gathering critical data and providing essential guidance to interrupt disease transmission.

Developed empathetic rapport with patients, offering vital support and education while collecting accurate information for effective contact tracing. Meticulously followed health department protocols, ensuring confidentiality and data security in handling sensitive client information. Liaised with healthcare providers to obtain additional medical information, confirming patient diagnoses and test results. Established empathetic rapport with patients, offering vital support and education while collecting accurate information. PAYROLL ADMINISTRATOR 2007 - 2021

Family Service Society of Yonkers Yonkers, NY

Responsible for compiling, preparing, processing, reconciling, and generating a weekly and biweekly payroll for over 350 union and nonunion employees. Completing workers compensation claims, third party pay, unclaimed wages reporting, garnishments, direct deposit, manual checks, outstanding check reconciliation, federal, state, and local tax payments. Completing new hire and termination paperwork. Accurately and efficiently tracked vacation, sick, LOA and personal time for all employees. Medicaid, nursing home claims, HMO, and Managed Care billing.

Maintained upkeep and confidentiality of employment and payroll records ensuring accuracy of data. Communicating with appropriate entities to troubleshoot issues. Assisted with accounts payable, account receivables, monthly reconciliation of payroll, credit card reconciliation, bank statements reconciliation, general ledger entries, batch coding, quarterly and annual audits.

Managed thorough audits of accounting documents for correct entries and coding. Create internal reports for management upon request. Implementation of new payroll systems. Partnered with HR to streamline onboarding and termination processes. Fostered open communication with employees to address any payroll queries promptly.

Optimized payroll processes, reducing processing time and minimizing errors. Contributed to successful completion of financial audits through accurate record-keeping. Provided expert guidance on payroll matters to management and staff. EDUCATION

AAS: BUSINESS ADMINISTRATION /ACCOUNTING 2007 - 2009 ASA College Brooklyn, NY

LICENSES

TEXAS NOTARY PUBLIC

Expiration: 11/2027

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