Customer Service Loss Prevention

Donnell Hubbert

Syracuse, NY *****

*******.*********@******.*** +1-908-***-****

Professional Summary

Dedicated and detail-oriented security professional and driver with extensive experience in security operations, loss prevention, and customer service. Skilled in surveillance, access control, and incident response. Holds multiple certifications, including OSHA 10 and Guard Card. Seeking a role that leverages my security, driving, and supervisory expertise.

Work Experience

Driver

Delaney Worldwide – Syracuse, NY December 2022 – Present

• Transport goods and materials safely and efficiently.

• Adhere to all traffic and safety regulations.

• Provide excellent customer service during deliveries.

Security Guard

Van Duyn Center for Rehabilitation & Nursing – Syracuse, NY February 2020 – Present

• Monitor and control facility access to ensure the safety of staff and residents.

• Conduct routine security patrols and report any security concerns.

• Provide front-desk security and assist with visitor management.

Store Detective

Macy’s – Coral Springs, FL September 2019 – February 2020

• Conducted surveillance and monitored CCTV to prevent theft.

• Apprehended shoplifters and worked with law enforcement when necessary.

• Ensured a safe shopping environment for customers and employees.

Pest Control Technician & Sales

OnPoint – Coral Springs, FL June 2019 – January 2020

• Provided pest control services and educated customers on prevention techniques.

• Conducted sales presentations to promote company services.

• Ensured compliance with safety regulations and industry standards.

Security Officer

Starpoint – Union, NJ January 2018 – June 2019

• Conducted loss prevention operations and asset protection measures.

• Assisted with security patrols and monitored facility access.

• Investigated and documented security incidents.

Forklift Operator

International Cargo Terminal – Union, NJ January 2016 – July 2018

• Operated forklifts to load, unload, and transport cargo.

• Ensured compliance with safety protocols and warehouse procedures.

• Maintained inventory accuracy and assisted with logistics operations.

Education

Elizabeth High School – Elizabeth, NJ

High School Diploma Graduated: June 2012

Certifications & Licenses

• OSHA 10 (August 2022 – Present)

• Guard Card

• Pallet Jack Certification

• SORA Certified (7+ years)

Skills & Competencies

• Security & Loss Prevention (10+ years)

• Surveillance & CCTV Monitoring (2+ years)

• Customer Service & Conflict Resolution

• Forklift & Pallet Jack Operation

• Driving & Delivery Experience

• Patrol & Access Control

• Incident Reporting & Investigations

• Construction & Landscape Maintenance

• Supervisory & Leadership Skills

Contact this candidate