Office Manager Customer Service
Resume:
Kari Matos
Yorktown TX *****
****************@*****.***
Objective
To obtain a position in a growth-oriented company where my years of management experience will help me to contribute to growth and productivity.
Employment
General Manager
Electronics R Us
2020-present
Accounting, staffing, appraisals, repairs. Supervisory role in daily operations. Office Manager
Fresh and Clean Air Duct Cleaning
2014-2020
Indianapolis, IN
Scheduling confirming rescheduling, building daily schedules for technicians, customer service. Customer Service
State Farm Insurance
2014-2020
Norwalk, CT
Taking daily calls and emails to offer assistance with insurance products and services. Office Manager (from home)
USA Air Duct Cleaners /Quality Air 2012-2014
Inbound and outbound call center, booking, scheduling and following up on appointments, customer service. Gold Buyer
The Gold Valley 2011-2013
Charlotte, NC
Testing, weighing and making offers to buy gold, silver, and platinum, consistent with daily rates. Store Manager
Once Upon A Child 2008-2009
Matthews, NC
Hiring, Scheduling, P&L's weekly, monthly, yearly sales goals, promos Office Manager
Direct Care Educational Services, LLC 2006-2008
Charlotte, NC
Cold calling, scheduling classes, Billing, AP, AR. One person office. Attend and assist at classes. General Manager
Blockbuster Video 2002-2005
Stamford, CT
Started as an assistant manger, have been the general manager of two stores. Promote and maintain a very high standard of performance. Open/close. Cash handling. Supervised staff of 15 Scheduling. Hiring/firing. Daily paperwork. Audits. Monthly inventory. Member satisfaction. Assistant Manager
Bombay Company 1999-2002
Trumbull, CT
Open/close. Hire/fire. Scheduling. Shipping/receiving. Stock. Delivery Freight Claims Manager
The Book Company 1996-1999
Stratford, CT
Filed and received reimbursement for lost and damaged shipments. Audited weekly sales reports from nationwide reps.
Education
High School Diploma Years Attended 1990-1994
Norwalk High School Norwalk, CT
Skills
· Before obtaining my management positions, I started as a temp. filing paperwork for a book distributing company. I was quickly asked to stay and moved up to auditing weekly sales journals from nationwide reps. Within weeks I had acquired the position of Freight Claims Manager. I am a very quick study and hard worker. I take my work very seriously and take great pride in the outcome of extreme dedication.
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