Office Admin/Customer Service
Resume:
Pamela Kimble
Riverview, FL *****
******************@*****.***
Work Experience
Admin
Truly Nolen-Key-Largo, FL
November 2021 to May 2025
Answered incoming customer calls. Assisted with answering any questions they had regarding pest control and created a call back if needed. Worked on a Jabber chat consisting of 3 work rooms assistint the customer care center, sales inspectors and service technicians. Processed check and cash payments daily. Scheduled new service appointments for the sales team. Called customers regarding collections and quality control
Masonry Laborer
Paver Pros-Tavernier, FL
April 2017 to October 2021
Helped to remove and replace damaged pavers. Leveled sand to install new pavers or fix where tree roots grew in. Sealed pavers with a waterproofing sealant. Admin-Customer Care
Truly Nolen Pest Control-Key Largo, FL
February 2016 to October 2016
Scheduled pest control/lawn care appointments. Received and entered payments. Entered new customers and updated customer accounts. Filed and purged new and old customer accounts in the computer system.. Received an award for amount collected on customers in the rears. Passed the Pest Control Level 1 which not many admins in the company accomplished on the first try. Administrative Coordinator
Get Big Company
January 2013 to August 2015
Assisted sales team with locating and mapping outdoor advertising throughout the state of Florida. Processed payments.
Assisted clients with artwork and forwarded the artwork to printer for processing. Worked remotely with occasional meetings and to pick up and drop off products. Customer Service - Office Administrator
Health Service Providers
January 2011 to April 2013
Answered general questions regarding health plans. Assisted with prescription pricing and located physicians that participated with the health plans for members. Ordered office supplies for the office. Overlooked the administrative department consisting of two receptionists. Processed orders and credits. Bartender/Server
Sports Lounge
November 2009 to November 2010
Accurately balanced cash register at all times. Provided prompt, efficient and friendly service at all times to patrons ordering food or beverages. Maintained a sanitary work place. Security Guard
Embarcadero Condominium Association
March 2009 to August 2010
Monitored residents and visitors entering the complex. Performed grounds check to assure residents safety. Made sure residents were in compliance with association rules such as parking and noise levels. Education
Legal Assisting
Katherine Gibbs Business School
September 1992 to April 1993
High school diploma or GED
Skills
• Customer service
• Microsoft Excel
• Data entry
• Organizational skills
• Pest control
• Office experience
• Typing
• Microsoft Word
• Administrative experience
• Microsoft Office
• English
• Time management
• Phone etiquette
• Microsoft Outlook
• Computer skills
• Computer literacy
• General Labor
• Masonry
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