Customer Service Administrative Support
Resume:
Computer Literacy Education
Microsoft Office
Microsoft Teams
Grade 12 - 2002
BAS System Manzamnyama S.S.S
AR System
Clinicom System National Diploma Management - 2006 Walter Sisulu University of Science and Technology Languages Courses
Xhosa Healthcare Interpreting
English Stellenbosch University / Dec 2011
Zulu Safety Fire Awareness and Evacuation
Skills Consolidated Fire Safety Solutions / July 2020 Time-management BAS Cash Receipts
Analytical Western Cape Government / Sep 2013
Problem-solving Breaking Barriers to Entry into the Public Service Orientation Programme Communication PALAMA / Aug 2011
Leadership
Attention to detail
Ability to work under pressure
Organizational
Customer Service
Ability to work as a team
MZUXOLILE ERIC KAKAZA
OFFICE ADMINISTRATOR
ADDRESS
Cape Town
PHONE NUMBER
***************@*****.***
Experienced Office Administrator dedicated to supporting an organisations administrative needs in high volume client settings. Experienced in creating schedules, making appointments and providing clients with optimal customer service. Ability to manage front desk settings and variety of administrative duties. Knowledge of PTI, MFMA and PFMA, Treasury Regulations and Administration Policies. Eager to join an organisation as a receptionist or administrative clerk.
Good Interpersonal skills
Work Experience
Administrator
Mpumalanga Primary School- 01st April 2023 to Date
Organizing and filling digital and manual documents
Scheduling and meeting management, managing travel arrangements and boardroom bookings.
Answering phone calls, responding to emails and act as a point of contact for visitors.
Managing office supplies such as stationery and refreshments.
Ensuring office equipment and systems are functioning correctly and coordinating repairs.
Facility management such as office maintenance, clean and organizing workplace.
Typing, printing, photocopying, recording and distributing meeting minutes.
Leasing with staff and external contractors.
Planning and coordinating company events.
Basic bookkeeping such as collecting invoices, managing accounts receivables and tracking budgets.
Executive Administrator
Ison Xperienceices - March 2022 to September 2022 - Contract
Ensures everything behind the scenes is running smoothly
Maintain financial administration by raising purchase orders, monitoring expenditure against budget.
Maintenance of the office equipment such as computers and telephones.
Liaise with suppliers and monitoring performance against kip’s and service level agreement.
Act as point of contact within the facilities office during working hours.
Requesting quotations from suppliers.
Manage all incoming and outgoing calls.
Supervise housekeeping staff and security officers.
Coordinate all facilities operations.
Responsible for assets register and maintenance. Due to the Covid Pandemic I was unemployed between January 2021 to February 2022 Administration Clerk
Aquarius Healthcare Intermediate - July 2020 to December 2020 Healthcare Industry.
• Administer and maintain daily front office operations
• Billing tasks with 100% accuracy.
• Deal with admissions and referrals.
• Managed staff weekly rosters.
• Assisted patients and stakeholders with queries and Accounts.
• Liaised with service providers.
• Greeted, welcomed and direct visitors.
• Opened patients folders and maintained high levels of data collection, accuracy and capturing.
• Maintained electronic and hard copy filing.
• Scheduled and coordinated meetings, appointments, and travel arrangements for supervisors and managers.
• Purchased and maintained office supply inventories, always being careful to adhere to budgeting practices.
• Recorded, transcribed, and distributed minutes of the meetings. Administration Clerk
Oral Health Centre - August 2012 to December 2018
• Captured and processed ICD10 codes and medical aid claims submission.
• Deal with patient billing and issued invoices.
• Performed banking duties and cash collection.
• Gathered and captured patient information such as address, income, employer, spouse, contact details and dependents.
• Scheduled patients’ future appointments.
• Maintained filling system.
• Trained and supervised 2 interns and reduced training costs.
• Captured and authorized BAS receipt.
• Managed and updated patient records.
• Performed general Accounting and billing using AR and Clinicom systems.
• Attended to telephone calls and front desk Office.
• Performed all administrative ad-hoc duties such as filling, photocopying, scanning, faxes, and emails. Healthcare Interpreter and Admin Clerk
New Somerset Hospital - December 2011 to April 2012
• Handled interpreting duties between parents and doctors.
• Rendered clerical support and all administrative duties.
• Welcomed visitors and patients.
• Handled incoming and outgoing calls.
• Managed front desk office settings.
References upon request
Contact this candidate