Warehouse Operations Manager

PATRICK MAKANYA

Email: ***************@*****.*** 236-***-**** Kamloops, BC

SUMMARY

Chartered Logistics and Transport professional with over 10 years of experience in fleet management, warehouse operations, and strategic logistics coordination. Proven track record of optimizing operations, reducing costs, and improving efficiency across international supply chains. Skilled in team leadership, compliance management, and implementing systems that enhance operational performance. WORK EXPERIENCE

Randstad/Wesco March 2025 - Present

Warehouse Associate

Responsible for warehouse operations including receiving, verifying, and processing inventory.

• Verify goods delivered by suppliers before receiving and report damaged goods to management.

• Process orders including picking, preparing assembly, and communicating with customers.

• Manage inventory through restocking, measuring and cutting cables, and maintaining warehouse cleanliness. Time Trucking and Time Petroleum Company Limited December 2023 - September 2024 Regional Logistics & Operations Manager

Coordinated logistics operations for copper and cement transportation across international routes.

• Monitored loading of Copper Concentrates and copper blisters for export to South Africa.

• Pre-cleared trucks with Zambia Revenue Authority, increasing monthly deliveries from 120 to 190 trucks.

• Managed 150 drivers and tracked trucks in transit through GPS to ensure safe and timely deliveries.

• Supervised transshipment of Sugar from Zambia to United Arab Emirates. United States Embassy, Lusaka Zambia March 2013 - September 2023 Transport Operations and Logistics Manager

Managed US Government-Owned vehicles and transport services for multiple agencies.

• Coordinated transport services for ICASS, Department of State, USAID, Department of Defense, and CDC.

• Led a workforce of 78 personnel and managed their Merit Based Compensation annually.

• Implemented operating procedures that increased fulfilled trip tickets from 4,000 to 6,600 per year with less than 5% cancellation rate.

• Led Mission Drive-Cam and Smith System Safety programs, coordinating VVIP visits. United States Embassy, Lusaka Zambia August 2011 - February 2012 Fleet Manager

Oversaw fleet operations and maintenance for the US Embassy.

• Implemented weekly and monthly maintenance schedules, increasing customer satisfaction to 85%.

• Transitioned from outsourced repairs to in-house maintenance, reducing costs from $950,000 to $350,000 yearly.

• Maintained legal compliance for all Mission vehicles according to Department of State standards. EDUCATION

Level 6 Advanced Diploma in Logistics and Transport 2022 Distance Learning College, UK

Technical Diploma in Automotive Mechanics 2002

City and Guilds UK

Trade Test Certificate in Automotive Mechanics 1999 Lusaka Trades Institute, Lusaka, Zambia

SKILLS

Fleet Management Logistics Coordination Team Leadership Inventory Management Supply Chain Optimization Risk Assessment Compliance Management GPS Tracking Warehouse Operations International Shipping Budget Management Process Improvement CERTIFICATIONS

Chartered Member of Logistics and Transport North America Smith System Safety Program Certification

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