Haley Caloway
Liberty Hill, TX *****
***********@*****.***
Professional Summary
I’m a very quick learner with the ability to be a quick study.You will find that I am a very detail oriented person as well as very organized.The ability to multitask in a timely manner and enjoy a challenge of problem-solving.
Work Experience
Wellness Coordinator
The Joint Chiropractic-Georgetown, TX
October 2024 to Present
Coordinators at The Joint Chiropractic are friendly, enthusiastic individuals who are expected to:
• Greet patients with friendly enthusiasm and courtesy
• Assist patients in completing required paperwork
• Educate patients on clinic memberships and other wellness offerings and packages
• Complete transactions using point of sale software
• Manage clinic phone calls
• Ensure all member accounts are current and accurate
• Maintain the cleanliness of the clinic and organization of work space
• work with doctors
• scan documents
• file and email forms to Patients
• add files to there account
• take payment
• message daily
• inventory
• sale plan and packages
• intake paperwork systems we use :
Axis - (dashboard )( Patients contact Information, payments, visits ) Carbon v2 - Messaging system excel word google reviews, google docs adp _ time clock, pay expinetio credit card machine epson printer vtech land line advantage -recording system for phone calls Dispatcher/Scheduler
In Charge Electric-Austin, TX
February 2024 to April 2024
Temp job
Emails(outlook)
• Phone lines (inbound/outbound)
• Create cases
• Email/call to homeowner/builder
• Route out service calls
• Schedule appointments
• Upload files (floor plans, inspections )
• Upload pictures (issues items in home
• Process work requests from both home builders and home owners scheduling websites, emails, and phone calls
• Update work ticket statuses promptly
• Provide accurate documentation to accounting for billable work
• Efficiently route non-schedule related inquiries to the appropriate person or department
• Update project records in our scheduling software when project documents or purchase orders are submitted
• Coordinate with the Branch Office Managers to ensure the next days’ work list and documentation is accurate and in order by the end of the day
• Add appointments to Google Calendar and upload into NetSuite Systems we do use :
Outlook
Teams
Excel
Call center agent (Yealink)
Gmail
Calanders
Microsoft
Word
Office
Chrome
Oracle NetSuite
Data Entry/Dispatcher/Accounts
Thermotec glass
June 2020 to January 2024
Call for payment (billing)
Help customers pick up orders
Data entry(type order )
Invoicing
File
Dispute
Batching
Broken glass cleaning up
Checking in will call customer glass in shopWarehouse (logistics)
• Manger -3 driver routes
• load the trucks
• scan labels one loaded
Quick books (account payables)(statements,invoices, applying payments) Incoming/outgoing emails
Incoming/outgoing phone
Softwares/Systems:
Outlook/Gmail
Teams
Excel
Calanders
Microsoft
Word
Office
Chrome
Optical
Glass pac
Education
High school diploma or GED in General Studies
East View High School
August 2011 to July 2014
Skills
• NetSuite (3 years)
• Customer Service (10+ years)
• Organizational Skills (10+ years)
• General Accounting (3 years)
• QuickBooks (2 years)
• Shipping & Receiving (3 years)
• Data Entry (10+ years)
• Dispatch (2 years)