Document (*)
PQA
DIAMOND JAMERSON
Arlington Tx 972-***-****
*****************@*****.***
OBJECTIVE
Adept at enhancing production efficiency and quality control, my tenure at PPG Aerospace underscored my ability to
optimize operations and enforce safety protocols. Demonstrating reliability and adaptability, spearheaded initiatives
that significantly reduced equipment downtime and improved product standards, embodying a blend of technical
proficiency and steadfast commitment to excellence.
SKILLS AND ABILITIES
Reliability and punctuality
Manufacturing
Adaptable to change
Material quality control
Material quality inspection
Workplace organization
Packaging management
Safety program enforcement
Customer Service
Data entry
EXPERIENCE
PPG Aerospace + Production Operator
Grand Prairie, TX + 01/2023 - 11/2024
co Used equipment properly to avoid workplace hazards or injuries.
o Supported workplace safety through strict adherence to safety protocols and regular inspections of
machinery.
Set up avi adjusted machines for day-to-day operations.
Participated in training sessions to enhance skills and knowledge.
Documented production information via daily system logs and discussed issues with management.
Inspected final products for defects and flaws using proper QA procedures.
Improved production efficiency by optimizing machine settings and conducting routine maintenance.
Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications
before shipment to customers.
o Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance
evaluation purposes.
o Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
o00000
State Farm + Claims Representative
Grapevine, TX + 07/2021 + 11/2022
6.XX — 4.XX
Worked productively in fast-moving work environment to process large volumes of claims.
Followed up with customers on unresolved issues.
Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
Maintained compliance with industry regulations by adhering to established procedures and guidelines in
claims handling.
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o Developed strong relationships with clients, facilitating trust and open communication during the claims
process.
o Enhanced claim processing efficiency by streamlining workflows and implementing best practices.
o Collaborated with cross-functional teams to expedite complex
claims investors tons and resolutions
EDUCATION
JAMES BOWIE HIGHSCHOOL
Diploma
( A’
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