Office Manager Accounts Receivable

JERMIRIAH KENYATTA VAUGHN

*** ******** **** ** ******* GA 30013 678-***-****

**************@*****.***

OBJECTIVE

Highly competent, experienced, motivated individual seeking a quality-oriented practice/business where my experience and training will be used while learning new techniques with a chance for advancement.

EXPERIENCE

July 2021- Present Diamond Dental Group Tucker, GA

Insurance/Treatment Plan Coordinator

Check in, check out, treatment planning, manage insurance claims, marketing and public relations, implemented procedures and policies, accounts receivable, A & R reports

Oct 2019-Nov. 2020 North American Dental Lithonia, GA

Assistant office manager

Schedule patients, verify Medicaid/PPO insurance, check patients in and out, keep patients file and account up to date, prepare treatment plans and go over them thoroughly with patients. Software used Open Dental. Worked remotely from home during Covid until office permanently closed.

Feb 2005- Sept 2019 Lester Dental Group, LLC Conyers, GA

Office Admin/Dental Assistant/Hygiene Assistant

Managerial responsibilities, insurance coordinator, verify insurance coverage (PPO and Medicaid), process claims, post insurance payments and prepare treatment plans. Handle re-credentialing for both doctors, schedule appointments, check patients in and out, answer a multi-line phone system, keep the daily schedule full and billing insurance, resubmitting claims that were denied and account receivables. Cross-trained for front and back office. Care Credit Familiarity. Assisted dentist at Metro and Dekalb Youth Detention Centers

EDUCATION

June 1994-1998 Eastside High School Covington, GA

College Prep Diploma

January-September 2004 Advanced Career Training Institute Atlanta, GA

Dental Assisting Program

March 2004-Annually Hinman Dental Convention Atlanta, GA

Continuing Education Courses

SKILLS

Customer service and patient scheduling

Bookkeeping

Self-management

Organized

Interpersonal

Leadership

Communication

Data entry

Pre-op and post-op dental treatment Patient treatment planning; submitting PPO/Medicaid insurance

Performing laboratory procedures, i.e. dental impressions, pouring models and bleaching trays

Amalgam and resin restorations, extractions and root canals, cosmetic bonding, temporary crowns and bridges

Charting records both in computer and on paper

Digital x-rays using Dexis, Room set-up and break down according to OSHA guidelines, taking inventory, ordering and stocking supplies, using four and six- handed assisting techniques

Expanded duty training, HIPPA, CPR, Radiography and OSHA Certified

MS Office, SharePoint, Open Dental, Easy Dental & Dentrix Software, Dexis Digital x-rays

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