Operations Manager Transportation
Resume:
Ronald Trigg
Grand Prairie, Tx *****
**********@*****.***
Operations Manager and Transportation Manager logistics specialist
An established transportation manager with over 15 years' experience with various niche companies; helping them become more efficient with routing and dispatching decisions. Technologically proficient in various management and transportation focused applications and software. Accomplished professional able to prioritize task, remain adaptable for planning, and distribute operations among departments to provide maximum output and reliability in a cost- efficient manner.
Willing to relocate: Anywhere Authorized to work in the US for any employer.
Work Experience
Transportation Manager
DiMare Fresh – Fort Worth, Tx
July 2022 to Present
Managed all transportation for the Dallas – Fort Worth area. Interviewed all drivers in the DFW area. Manage all drivers a fleet of 20 drivers that deliver to produce to Army, Air force bases in Texas and Oklahoma, Costcos, Aldi, Target distribution centers, Kroger distribution centers, Local grocery stores, Salatas, Salad and Go and various locations. Maintain a monthly budget for Transportation department, in charge of driver qualifications companywide oversee payroll and all PTL for DiMare Fresh locations. Monitored and recorded DOT hours ensured safety procedures were properly done and drivers remained in good physical health. Reported maintenance and repair needs for transportation vehicles and equipment. Work with all customers and new potential customers.
Operations Manager
Penske Logistics
December 2020 to May 2022
Operations Manager Penske Logistics - Coppell, TX Overseen all day-to-day operations. Interviewed all drivers in the DFW area, Waco, Amarillo, Big Spring, Abilene, Longview and Texarkana. Manage all drivers a fleet of 23 drivers that deliver to Napa Auto Parts. Maintain a monthly budget, oversee payroll and all PTL for my location. Monitored and recorded DOT hours ensured safety procedures were properly done and drivers remained in good physical health. Reported maintenance and repair needs for transportation vehicles and equipment. Work with all customers and new potential customers.
Transportation Manager
Fresh One Distribution & Warehousing - Dallas, TX
April 2020 to November 2020
Interviewed and hired all drivers in Texas, Florida, North Carolina, and Arkansas Managed all drivers in Texas, Florida, North Carolina, and Arkansas. Monitored and recorded DOT hours ensured safety procedures were properly done, and drivers remained in good physical health. Reported maintenance and repair needs for transportation vehicles and equipment. Stayed in contact with all vendors and new customers and created routes for potential customers and existing customers. Implemented new strategies to boost revenue and penetrate new markets. Assessed, optimized, and elevated operations to target current and expected demands. Maintained a 98% on time rate. Monitored spending to ensure that expenses are consistent with approved budgets. Boosted profit opportunities, conducting cost, schedule, and contact performance. Created and enforced policies and procedures to improve work relations between departments. Oversaw all corporate communications to streamline data and information sharing. Dedicated to all day-to-day operations of facility to provide safe and enjoyable experience Generated daily operational and sales reports for corrective action or continuous improvement. Instilled checkpoints throughout delivery process to have proactive solutions to common problems. Conducted staff evaluations and determined promotions. Participate in organizational transformation and implementation activities to monitor corporate restructuring.
Driver Manager
Robert Heath Trucking Inc - Dallas, TX
August 2018 to December 2019
Robert Heath Trucking has become a leader in middle market refrigerated trucking operations. Currently Robert Heath runs 300 late model tractors and 500 trailers. Driver Manager- August 2018 - December 2019 Hired to manage and train drivers (over 40). Delegate, track and organize loads and routes for drivers. Monitor and record DOT hours, physical state, and ensure safety procedures are regularly followed. Handle the issuing of EFS codes for lumpers, truck/tractor repairs, fueling and payroll advancements. Taking on high risk drivers - those on last strikes, previously fired, and problematic- and working to ensure proper procedures are met and scheduling deadlines are kept. Created and enforced policies and procedures for logistics team, to improve productivity during team projects/investigations to ensure delivery of project requirements, develop solutions and meet deadlines. Performed site evaluations, customer surveys and team audits. Fostered strong relationships with customers and suppliers by reporting and maintaining communication. Established transportation cost standards and economical shipping practices. Achievements • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts. • Provided excellent service and attention to customers by answering numerous calls day/night to answer customer questions and directing investigations to verify and resolve customer or shipper complaints. • Generated 40% surplus in backhaul revenue and overall increase in revenue on account.
Driver and Transportation Manager
Grocers Supply Inc - Irving, TX
October 2010 to June 2018
The Grocers Supply Inc. is a large wholesale grocery distributor. As of 2011, it's the largest grocery wholesaler company in the Southwest. The company services 1,200 convenience stores, 650 grocery stores, and 200 schools. Driver and Transportation Manager - October 2010 - June 2018 Recruited to oversee and create effective routes, deliveries/pickups as well as dispatch and manage over 50 drivers. Communicated all schedule changes, emergencies, complications, and delays effectively with customers (usually grocery stores or wholesale companies such as Kellogg, Nestle, Coke etc.). Established long term relationships with customers and drivers through prompt service, flexibility, and reliability. Improved customer satisfaction by finding creative solutions to problems. Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment to ensure proper maintenance and longevity for long-term savings. Tracked orders using functional systems/ applications and coordinated with warehouse workers to ensure proper storage and distribution of products. Achievements • Evaluated driver's strength and weakness to properly assign routes to provide the customer with the best service results - on time deliveries, speedy loading/unloading, long haul or local etc. • Lowered driver turnover rate and established new customers by minting high on time percent rate and demonstrating consistent support communication and reliability. • Established transportation cost standards and economical shipping practices. Advancements and Promotions • Initially hired as Driver Manager promoted to Transportation Manager; Accomplished a 75% increase in backhaul percentage, through good rapport and mutual respect with drivers. Commended on reaching and maintaining a 98.9 on time percentage rate for deliveries and backhauls. • Recognized by management for providing exceptional customer service. • Demonstrated self-reliance by meeting and exceeding workflow needs. Labatt Food Service Dallas, Tx Labatt Food Service is the tenth largest foodservice distributor in the nation. They are among the top 10 food service distributors in the United States, with 5 distribution centers and 9 offices and distribution centers.
Driver Manager
Labatt Food Service - Dallas, TX
September 2008 to September 2010
Supervised driver procedures, such as logging hours and scheduling/appointments, conducted and regulated accident reports and drug tests. Ensured all conflicts were properly documented, reported, and handled according to procedures. Communicated company goals and expectations to new drivers as well as training in system keeping, such as hour recording, and stop- monitoring. Managed operations by collaborating with team members and customers to find workable solutions. Achievements • Implemented a new system for drivers to get closer to a backhaul after delivery. • Increased customer support skills through dealing with various receiving companies such as state prisons, schools, convenient stores, and fast-food chain.
Education
Bachelors in Transportation and Logistics
University of Houston
January 2004
Skills
• Recruiting and Hiring (10+ years)
• Financial administration (8 years)
• Employee Mentoring and Training (10+ years)
• Compensation/ Benefits (10+ years)
• Scheduling Management administration (10+ years)
• Policy/ Program development (8 years)
• Cost control and tracking (8 years)
• Cross-functional team management (10+ years)
• Purchasing and planning (10+ years)
• Performance Monitoring and (10+ years)
• Vendor Management Initiating advancements (10+ years)
• Customer service and retention (10+ years)
• Budgeting (10+ years)
• Computer Networking (10+ years)
• Freight Experience (10+ years)
• Logistics (10+ years)
• Procurement (10+ years)
• Supply Chain (10+ years)
• Team Management (10+ years)
• Transportation Management (10+ years)
• Leadership
• Customer service
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