Property Manager Business Operations
Resume:
ANGIE LAWRENCE
**********@*****.***
Watertown, SD 57201
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Bringing strong management and communication skills, with experience in tenant relations, HR functions, and business operations. Reliable and detail-oriented, adept at coordinating processes, handling inquiries, and ensuring compliance. Flexible professional with a track record of effectively managing diverse teams and improving operational efficiency.
P r o f e s s i o n a l Summary
S k i l l s
Attention to detail Reliable
Communication Flexible
PROPERTY MANAGER
ACCESS REAL ESTATE — Watertown, SD
Jan 2025 - Present
HR MANAGER
J&J EARTH WORKS, INC. — Milbank, SD
Feb 2022 - Nov 2024
E x p e r i e n c e
Managed daily administrative tasks, including tenant relations and rent collections. Provided customer service support by responding promptly to inquiries or requests from tenants. Investigated complaints, disturbances and violations and resolved issues. Maintained accurate records of all tenant information including contact details and payment history. Coordinated tenant move-in and out process and orientated new tenants to property. Planned, scheduled, and coordinated general maintenance and major repair projects. Negotiated and executed new leases, renewals, and terminations. Assisted in the selection process of new tenants by conducting background checks and verifying references. Provided HR guidance and support to management on employee-related issues, including performance management, disciplinary action, terminations, and policy interpretation. Organized training sessions for new staff members on topics such as workplace safety procedures and company policies. Developed recruitment strategies for sourcing qualified job candidates through online postings, social media campaigns, job fairs, universities and other relevant sources.
Managed onboarding processes for new hires including paperwork completion and orientation activities. Evaluated existing human resource policies and procedures to ensure compliance with labor laws and regulations. Created tracking systems for personnel records such as compensation histories, benefits enrollments, performance reviews and terminations.
Explained business rules and regulations via employee handbook.
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Served as link between owners and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems.
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GENERAL MANAGER
HARRY'S HAIR CUTS AND HOT TOWELS — Watertown, SD
Jan 2016 - Feb 2022
BOOKKEEPER
LE ENTERPRISES — US
Apr 2015 - Aug 2016
SALES EXPEDITOR
PERSONA — US
Aug 2011 - Sep 2014
Started a successful hair salon/restaurant in Watertown and responsible for keeping it running on a daily basis. Duties include recruiting, training & supervising staff, managing budgets, planning menus, handling customer enquires & complaints, administration & paperwork, payroll, maintain financial records, making improvements to the running of the business & developing the business, marketing, ordering supplies & inventory, keeping all licenses up to date, and more. Built and maintained relationships with vendors and suppliers. Used customer feedback for improving operations and building brand loyalty. Monitored store performance and identified opportunities for improvement. Coordinated staff training sessions to ensure compliance with company policies and procedures. Developed strategies to improve operational efficiency, reduce costs and maximize profitability. Met safety and security standards by overseeing preventative maintenance and repairs. Planned, coordinated and oversaw company events and promotions. Established and maintained proactive human resource functions, complying with labor regulations. Prepared staff work schedules and assigned specific duties. Book work for an individual businessman.
Payroll, state and city taxes, assist in opening a non-profit thrift store, rental deposits, restaurant deposits, maintain financial records, ensured all bills were paid on time.
Assist the sales representative in the tasks related to project management. Tasks include - bid requests creation, obtain freight quote, timeline coordination with third party contractors, PO issuance. Send and receive documentation after project is awarded including bids, permits, installation sign off, photos, status report and bill project.
Update project data consistently and accurately.
ASSOCIATE DEGREE IN BUSINESS ADMINISTRATION
May 2003 MT. MARTY COLLEGE
GOLD LEVEL
Jan 2010 NATIONAL CAREER READINESS CERTIFICATION Education
WISH GRANTER
MAKE A WISH — Sioux Falls, SD
Jan 2014 - Present
Volunteer E x p e r i e n c e
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