Medical Office Patient Care

Parnia Elyasi

Encino, CA

818-***-**** ***.******@*****.*** linkedin.com/in/parnia-elyasi

Professional Summary

Bilingual certified healthcare professional with over 10 years of clinical and administrative experience, specializing in medical office management, patient care, and emergency room operations. Skilled in EHR systems (Epic, Kareo), insurance billing, HIPAA compliance, and patient-centered services. Holds active certifications including CNA, BLS, RNA, and cosmetic aesthetics. Proven ability to lead multidisciplinary teams and optimize clinic workflows while delivering compassionate care.

Skills

●Medical Office Administration & Management

●Patient Scheduling & Coordination

●Insurance Verification, Billing & Claims Management

●Electronic Medical Records (EMR/EHR) – Epic, Kareo

●Front & Back Office Operations

●HIPAA & Regulatory Compliance

●Bilingual – Fluent in English and Farsi

●Patient Care & Clinical Assistance

●Team Leadership & Staff Supervision

Certifications & Licenses

●Certified Nursing Assistant (CNA) – Valid through Jan 2025

●Restorative Nurse Assistant (RNA) – Valid through Feb 2025

●Basic Life Support (BLS) – Valid through Jan 2027

●CPR – American Heart Association

●AB 508 Assaultive Behavior Management – Valid through Jan 2025

●Microneedling, Skincare, and Aesthetic Certifications

Professional Experience

Medical Office Manager

Private Medical Clinic — Encino, CA 2018 – Present

●Managed front and back office operations in a high-volume outpatient clinic.

●Reduced patient wait times by 20% through streamlined scheduling and intake systems.

●Led insurance verification, billing, and pre-authorizations; decreased claim denials by 10%.

●Ensured HIPAA compliance, coordinated audits, and maintained accurate medical records.

●Supported clinical staff with cosmetic procedures and patient education programs.

Emergency Room Supervisor

Hospital Network — Tehran & Esfahan, Iran 2016 – 2018

●Directed daily ER operations, managing 20+ medical personnel across shifts.

●Implemented safety and medication protocols, reducing error rates by 12%.

●Improved triage and documentation systems, cutting patient response times by 15%.

●Collaborated with departments to coordinate emergency care and improve outcomes.

Family Physician

Private Practice — Tehran & Esfahan, Iran 2014 – 2016

●Diagnosed and treated acute and chronic conditions in a high-volume clinic.

●Promoted wellness and preventive care, achieving over 90% patient adherence.

●Built lasting patient relationships with a focus on long-term outcomes.

Education

Doctor of Medicine (MD) – University of Isfahan, Iran

Field: Family Medicine

Languages

English – Fluent

Farsi – Fluent

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