Hospitality management
Resume:
Conswello Darden
+1-984-***-**** **********@*****.*** Goldsboro, NC
WORK EXPERIENCE
Caregiver/Guardian, Self Employer
January 2021 - March 2024
• Prepared nutritious and appealing meals in accordance with dietary requirements and personal preferences.
• Provided emotional support and encouragement to enhance the psychological well-being of clients.
• Managed household tasks efficiently, ensuring a clean and organized living environment for clients.
• Administered medications accurately and monitored clients for potential side effects or reactions.
• Delivered companionship services that fostered strong relationships and reduced feelings of isolation.
• Assisted clients with daily living activities to promote independence and improve quality of life. Lead Sales Supervisor, Anderson Merchandisers
April 2018 - January 2023
• Managed a high-performing sales team to achieve organizational goals and enhance overall productivity.
• Trained new employees on company policies and sales techniques to ensure a successful onboarding experience.
• Developed innovative sales strategies that aligned with market trends and boosted competitive advantage.
• Monitored sales performance metrics to identify areas for improvement and drive team effectiveness.
• Built strong customer relationships to foster loyalty and increase overall client satisfaction. Customer Service Representative, Speedway
January 2017 - June 2017
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· Assisted customers with purchases and handled merchandise and fuel transactions and related programs (i.e. gift cards, money orders, wire transfers, coupons, and our Speedy Rewards loyalty program!)
· Kept store looking terrific and ready for our valued customers by assisting with product stocking, cleaning, etc. to ensure our store appearance supports our commitment to Exceptional Customer Service.
· Interpreted financial reports, wrote reports, memos, and emails.
· Baked and glazed Dunkin donuts and muffins; kept inventory. Machine Operator, Manpower
August 2016 - January 2017
· Set up, operate, or tend machines that cut or slice materials, such as glass, stone, cork, rubber, tobacco, food, paper, or insulating material.
Customer Service / Machine Operator, Doubletree Personnel Inc. October 2015 - February 2016
· Inventory Control
· Mold Operator, Production Troubleshooting, and Collaborating with other Machine Operators.
· Communicated with supervisors and line leaders concerning products being processed through machine operations. I
· Forecasted the amount of good, and defective materials and cleaned area. Gasket Inspector, Uchiyama America Inc.
September 2013 - October 2015
· Inventory Control, Production Troubleshooting,
· Accomplished production and shipment in a timely manner.
· Promoted excellent product without receiving a claim. Relocation Specialist / Package Handler, BEKINS RELOCATION SPECIALISTS June 2012 - July 2013
· Provided and elevated customer experience to generate a loyal clientele.
· Relocated families safely, and efficiently.
· Detailed reports of issues, and highlighted concerns. Expert Auditor, RGIS INVENTORY
February 2010 - April 2012
· Investigated and resolved customers’ inquiries, and complaints in a timely manner.
· Evaluated stores performance, calculated perishable, and non-perishable grocery goods,
· Supervised group teams on protocol, and guidelines,
· Forecast other financial inventory implications
EDUCATION
Colorado Technical University
2017
Bachelor of Science, Criminal Justice
Detailed References
Sandra Johnson, Teacher
Wayne County Public School
300 Olivia Lane
Goldsboro, NC 27530
Business reference known for 20 year(s).
Tonya Alston, Clerk
Check Cash n Go
212 Alpha Court #A
Goldsboro, NC 27530
Personal reference known for 25 year(s).
Antron Jones, Entrepreneur/ Barber
Royal Cuts
Royal Avenue
Goldsboro, NC 27530
Business reference known for 27 year(s).
SKILLS
Baking, Caregiving, Collaboration, Communication Skills, Customer Service, Dementia, Detail Oriented, Financial Reporting, Forecasting, Fuel, Gasket, Glazier, Grooming, Insulation, Inventory Control, Machine Operation, Memory Care, Molding, Problem Solving Skills, Rubber Manufacturing, Senior Care, Stocking, Technical, Troubleshooting
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