Customer Service Part-Time

OLIVIA CHISHOLM

Montgomery, AL 251-***-****

*************@*****.***

OBJECTIVE

Motivated and dependable college student pursuing a degree in Psychology with a minor in Sociology and Criminology. Seeking a position where I can contribute strong communication, customer service, and organizational skills while gaining hands-on experience in a dynamic and team-oriented environment.

SKILLS AND ABILITIES

Customer-Focused: Experienced in providing excellent customer service in fast-paced environments; skilled at resolving issues with patience and professionalism.

Communication: Strong verbal and written communication skills; comfortable interacting with diverse groups of people, coworkers, and leadership.

Leadership & Teamwork: Proven ability to lead and support teams, train new employees, and collaborate effectively to achieve common goals.

Adaptability: Quick learner with the ability to adjust to new roles, technologies, and environments with ease and confidence.

Time Management: Able to prioritize tasks, multitask efficiently, and meet deadlines consistently without sacrificing quality.

Attention to Detail: Committed to accuracy, safety, and organization in every role, from managing inventory to assisting customers.

Technical Proficiency: Comfortable using point-of-sale systems, basic office software (Microsoft Word, Excel), and digital tools for scheduling or communication.

• DEPENDABILITY: RELIABLE AND PUNCTUAL WITH A STRONG WORK ETHIC AND COMMITMENT TO MAINTAINING A PROFESSIONAL ATTITUDE.EXPERIENCE

Claire’s – Montgomery, AL

Part-Time Manager Oct 2022 – Jan 2025

Managed store operations including scheduling, inventory, and cash handling

Trained and supervised staff on customer service and safety protocols

Supported ear piercing services with attention to cleanliness and client comfort

Built trust with diverse customers, especially children and families

Taco Bell – Mobile, AL

Crew Member Jun 2020 – Aug 2022

Delivered fast, right service in high-volume environment

Supported team members with food prep, cleanliness, and shift coordination

Demonstrated strong communication with coworkers and customers

Camp Counselor – Mobile, AL

Summer Counselor Summers 2020–2022

Supervised large groups of children, ensuring safety and engagement

Led activities, managed first aid concerns, and supported behavioral needs

Built lasting rapport with kids and parents through patient, attentive care

EDUCATION

Alabama State University – Montgomery, AL

Bachelor of Arts in Psychology

Minor: Sociology & Criminology

Expected Graduation: May 2026

Dean’s List (2 years)

Member of NAACP & National Society of Leadership and Success (NSLS)

W.P. Davidson High School – Mobile, AL

High School Diploma

Graduated: May 2022

CERTIFICATIONS

• Dean’s List (2 years)

• Member of NSLS (National Society of Leadership and Success)

• Member of NAACP

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