Legal Assistant

Ava Ortiz

Mobile: 407-***-**** Email: ********@*****.***

Career Summary

Optimistic, determined, and motivated to succeed in challenges. Seeking to find an opportunity to grow within a company professionally that aligns with my personal goals and growth. Currently earning the following certifications:

- Payroll Entry Level Specialist

- Bookkeeping and Human Resource Management

- Paralegal

Professional Experience

Callan Law Firm, P.A., Orlando, FL - Legal Secretary (April 2024 - Present)

- Conduct legal research and prepare case documents.

- Schedule hearings, mediations, and depositions.

- Manage attorney billing and maintain case files.

- Assist in trial preparation including pleadings, motions, and exhibits. Southeast Law Group, Daytona Beach, FL - Legal Assistant/Scheduling Coordinator (April 2023 - January 2024)

- Managed 160+ case load, scheduling all court-related events.

- Prepared legal documents and performed e-filing with courts.

- Maintained attorneys' calendars and billing records.

- Assisted with motions, exhibits, photographs, and briefs. Walt Disney World Resort, Orlando, FL - Security Specialist (Nov 2019 - Dec 2020)

- Dispatched Security personnel for incidents across parks and resorts.

- Handled mass communication and database updates.

- Provided customer service for guests and cast members. Walt Disney World Resort, Orlando, FL - Disney Security Officer (Jul 2019 - Nov 2019)

- Performed guest screening to maintain safety.

- Engaged guests with friendly service while monitoring for security. Kissimmee Work Release Center, Kissimmee, FL - Correctional Officer (Dec 2018 - Feb 2019)

- Managed inmate monitoring systems and daily logs.

- Coordinated scheduling and phone communications.

- Promoted inmate programs in health, finance, and education. Central Florida Reception Center, Orlando, FL - Correctional Officer (Nov 2017 - Dec 2018)

- Performed inventory, logs, and call handling in control room. Ava Ortiz

Mobile: 407-***-**** Email: ********@*****.***

- Maintained inmate care, custody, and control.

- Assigned security posts and coordinated facility operations. Education

University of Phoenix, Online

- Bachelor of Science in Business (in progress)

- Leadership and Management Certificate (in progress)

- Completed coursework in nutrition and integrative medicine. Certifications

- Yale University - Introduction to Psychology

- Yale University - Connected Leadership

- Yale University - Managing Emotions in Times of Stress and Uncertainty

- Wesleyan University - Suicide Prevention

- Coursera - Precision Bookkeeping

Recognition & Skills

- Promoted to Control Room Correctional Officer after academy.

- Leadership roles across multiple Dunkin Donuts locations.

- Received Disney Security Specialist role after 3 months.

- Volunteer experience through Public Allies.

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