Talent Acquisition Leadership Development
Resume:
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Dustin M. Phillips
Benbrook, Texas ********************@*****.*** 806-***-**** www.dustinphillips.org
Professional Summary
Strategic nonprofit and operations executive with 12+ years of experience leading workforce strategy, financial oversight, and nonprofit management. Expertise in compliance, talent acquisition, and performance optimization. Proven ability to align initiatives with business goals, implement technology-driven solutions, and drive organization-wide efficiency. Track record of securing funding, managing large-scale programs, and scaling operations for long-term impact.
Core Competencies
●HR & Payroll: HR Compliance, Policy Development, Payroll & Benefits Administration
●Talent Management: Recruitment, Retention, Leadership Development
●Financial Oversight: Budgeting, Federal Grant Compliance, Fundraising Strategy
●Technology & Operations: HRIS, Payroll, Bookkeeping, AI, & Workflow Automation
●Organizational Leadership: Team Building, Strategic Planning, Organizational Strategy
Work Experience
Opportunity Resource Services Co-Founder, President & CEO May 2010 – Present
●Directed HR, finance, and compliance strategy, ensuring compliance with state and federal laws while improving efficiency and organizational effectiveness.
●Developed and implemented HR policies, including Culture Guide, Employee Handbooks, Program Policy Manuals, and performance management systems, improving compliance, streamlining payroll, and enhancing employee retention and accountability.
●Developed and implemented emergency preparedness strategies, including response communication plans and operational checklists, ensuring organizational readiness and continuity during crises.
●Implemented remote work strategies with structured check-ins, monthly off-sites, and clear training, resulting in high-performing and engaged remote teams.
●Applied an entrepreneurial approach to secure $24M+ in federal and private funding.
●Led strategic growth of the organization by securing funding, optimizing hiring processes, and expanding programs, increasing annual service reach to 3,200+ clients across 18 cities.
●Ensured rigorous controls to ensure zero Single Audit findings over 8 years.
●Implemented HRIS and payroll automation, reducing payroll processing time by 40% and streamlining employee record management for greater efficiency and accuracy.
●Designed and implemented leadership development programs with mentorship, training, and growth opportunities, increasing employee retention by 30% over five years.
●Established a diverse and inclusive workplace culture through inclusive hiring practices, employee resource groups, and leadership training, increasing and maintaining employee satisfaction scores at 90%.
Tarrant County College District Assistant Director of TRIO Programs July 2007 – April 2012
●Managed two federally funded youth programs, ensuring compliance through rigorous oversight and improving student outcomes above performance benchmarks.
●Directed hiring, onboarding, and performance management for program staff—introducing mentorship and growth pathways, increasing retention by 20%.
●Developed internal program policies and training programs, including compliance training and workflow optimization, enhancing efficiency and regulatory compliance.
●Designed and delivered public speaking courses for adult learners, incorporating real-world applications, improving participant confidence and presentation skills.
Additional Experience
Nexlead – International Leadership Programs Executive Director June 2005 – June 2007
●Led program administration, financial oversight, and targeted recruitment through community partnerships, outreach campaigns, and streamlined admissions processes, increasing enrollment by 300%.
●Developed a front- and back-end Access database to capture and process client data, improving data accuracy, streamlining reporting, and enhancing client retention.
Victory Family Church Youth Director May 2002 – May 2005
●Oversaw youth department, increasing participation by 300% through targeted outreach.
●Recruited and trained volunteer staff through structured onboarding, mentorship, and skills-based training, enhancing program efficiency and student engagement.
Technical Systems
ChatGPT, Human Resources Information Systems, BambooHR, Payroll Systems, Harvest, ADP, Paychex, Zenefits, Accounting Systems, QuickBooks, Drake, Microsoft Office, Outlook, Teams, Google Workspace, Gmail, Google Drive, Asana, Airtable, Slack, JotForms, Applicant Tracking Systems, Recruiting Platforms, HubSpot CRM, Lacai Database Management System, Bluemen Database Management System, GiveButter, Federal Grants Management System G6, System for Award Management, Grants.gov, SharePoint, Airtable, CompAnalyst, Google Ads, Stripe, Wordpress, Texas Workforce Commission Portal, Fiverr, Google Analytics, Meta Business Suite, Loomly, and FundraiseUp.
Education & Certifications
●SHRM-CP Certification - SHRM
●Project Management Certification - Google
●Master of Arts, Communication – University of Texas at Arlington
●Bachelor of Science, Church Ministry – Southwestern AG University
●Nonprofit Leadership Certificate – Texas A&M University
●Nonprofit Essentials Certificate – BoardBuild
Professional Affiliations & Community Leadership
●City of Benbrook - Elected Council Member (Place 4)
●Texas Business Leadership Council - Member
●Fort Worth Human Resources - Member
●Lake Worth Sailing Club - Former Treasurer
●Byers Square HOA - Former Association President
Presentations & Trainings
●Presenter for Dallas College Nonprofit Seminars
Presenter at various Texas TRIO Association Trainings
HR Focus
Dustin M. Phillips
Benbrook, Texas ********************@*****.*** 806-***-**** www.dustinphillips.org
Professional Summary
Strategic HR and operations executive with 12+ years of experience leading workforce strategy, financial oversight, and nonprofit management. Expertise in compliance, talent acquisition, and performance optimization. Proven ability to align HR initiatives with business goals, implement technology-driven solutions, and drive organization-wide efficiency. Track record of securing funding, managing large-scale programs, and scaling operations for long-term impact.
Core Competencies
●HR & Payroll: HR Compliance, Policy Development, Payroll & Benefits Administration
●Talent Management: Recruitment, Retention, Leadership Development
●Financial Oversight: Budgeting, Federal Grant Compliance, Fundraising Strategy
●Technology & Operations: HRIS, Payroll Systems, Workflow Automation
●Organizational Leadership: Team Building, Strategic Planning, Organizational Strategy
Work Experience
Opportunity Resource Services Co-Founder, President & CEO May 2010 – Present
●Directed HR, finance, and compliance strategy, ensuring compliance with state and federal laws while improving efficiency and organizational effectiveness.
●Developed and implemented HR policies, including Culture Guide, Employee Handbooks, Program Policy Manuals, and performance management systems, improving compliance, streamlining payroll, and enhancing employee retention and accountability.
●Developed and implemented emergency preparedness strategies, including response communication plans and operational checklists, ensuring organizational readiness and continuity during crises.
●Implemented remote work strategies with structured check-ins, monthly off-sites, and clear training, resulting in high-performing and engaged remote teams.
●Applied an entrepreneurial approach to secure $24M+ in federal and private funding.
●Led strategic growth of the organization by securing funding, optimizing hiring processes, and expanding programs, increasing annual service reach to 3,200+ clients across 18 cities.
●Ensured rigorous controls to ensure zero Single Audit findings over 8 years.
●Implemented HRIS and payroll automation, reducing payroll processing time by 40% and streamlining employee record management for greater efficiency and accuracy.
●Designed and implemented leadership development programs with mentorship, training, and growth opportunities, increasing employee retention by 30% over five years.
●Established a diverse and inclusive workplace culture through inclusive hiring practices, employee resource groups, and leadership training, increasing and maintaining employee satisfaction scores at 90%.
Tarrant County College District Assistant Director of TRIO Programs July 2007 – April 2012
●Managed two federally funded youth programs, ensuring compliance through rigorous oversight and improving student outcomes above performance benchmarks.
●Directed hiring, onboarding, and performance management for program staff—introducing mentorship and growth pathways, increasing retention by 20%.
●Developed internal program policies and training programs, including compliance training and workflow optimization, enhancing efficiency and regulatory compliance.
●Designed and delivered public speaking courses for adult learners, incorporating real-world applications, improving participant confidence and presentation skills.
Additional Experience
Nexlead – International Leadership Programs Executive Director June 2005 – June 2007
●Led program administration, financial oversight, and targeted recruitment through community partnerships, outreach campaigns, and streamlined admissions processes, increasing enrollment by 300%.
●Developed a front- and back-end Access database to capture and process client data, improving data accuracy, streamlining reporting, and enhancing client retention.
Victory Family Church Youth Director May 2002 – May 2005
●Oversaw youth department, increasing participation by 300% through targeted outreach.
●Recruited and trained volunteer staff through structured onboarding, mentorship, and skills-based training, enhancing program efficiency and student engagement.
Technical Systems
●HRIS & Payroll: BambooHR, ADP, Paychex, Zenefits, Harvest, CompAnalyst
●Financial & Grant Systems: QuickBooks, Federal G6, Grants.gov, Drake
●Workflow & CRM: Asana, Airtable, HubSpot CRM, ChatGPT, SharePoint, Slack
●Data & Compliance: Lacai, Bluemen, System for Award Management, Google Analytics
Education & Certifications
●SHRM-CP Certification (Expected February 2025)
●Master of Arts, Communication – University of Texas at Arlington
●Bachelor of Science, Church Ministry – Southwestern AG University
●Nonprofit Leadership Certificate – Texas A&M University
●Nonprofit Essentials Certificate – BoardBuild
Professional Affiliations & Community Leadership
●City of Benbrook - Elected Council Member (Place 4)
●Texas Business Leadership Council - Member
●Fort Worth Human Resources - Member
Lake Worth Sailing Club - Former Treasurer
ADD
Business modeling & SwOt Analysis
PESTLE
Strategic planning
Board management, recruitment, and training
Board governance and compliance
Enterprise level insurance and risk assessment
Emergency management and planning
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