Microsoft Office Specialist

Crystal Bright

A D M I N I S T R A T I V E P R O F E S S I O N A L ( W a s h i n g t o n, D . C . ) 2 0 2 . 2 9 9 . 7 8 2 0 ( M ) C r y s t a l . R . B r i g h t @ G m a i l . c o m A B O U T M E

Ms. Bright is a proactive, enthusiastic and customer-oriented Administrative Professional possessing over 20 years of experience within commercial, Federal and private organizations. She possesses a strong value in corporate stability, decorum along with training and development as she believes these are the tools that contribute to one’s overall professional well-being. Ms. Bright prides herself in fostering positive employee client & corporate relationships by demonstrating high levels of dependability, integrity and resourcefulness. In all of Ms. Bright’s positions’ she is required to utilize the full Microsoft Office Suite. P R O F E S S I O N A L S T R E N G T H S

Program Management Data Entry Project Management Administration Records Management Written & Verbal Communication Office Management Desktop Publishing Target Oriented Problem Solving Customer Service Human Resources Data Management Public Speaking Corporate & Client Relations Business Concepts Data Management E X P E R I E N C E

Early Childhood Education Teacher’s Aide/ParaProfessional DCPS Washington, D.C. 2023 - CURRENT

Assist the Lead Teacher with Early Childhood Educational needs as necessary. 1099 Contractor (Self-Employed)

C. R. Bright Enterprises, LLC Washington, D.C. 10/2021-08/2023 Town Square Towers Condo Assoc. (Property Management duties) U.S. House of Representatives (Payroll/Benefits Data Entry) Maya Angelou Public Charter School (Finance Consultant) Goodwill of Greater Washington (Payroll Clerk)

Customer Service Representative (Call Center)

Santander Bank Providence, RI 2019 – 2021

Provided exceptional customer service to bank customers and personnel in a fast-paced environment; Maintained the integrity of customer accounts; Database multi-tasking.

1099 Contractor (Self-Employed)

C. R. Bright Enterprises, LLC Florence, SC 2016 - 2019 Supported Small Businesses with Payroll, Human Resources, Marketing & Office Management. To include but not limited to: Federal & State proposal management; New Hire Orientation; Conducted Interviews; Event Planning; and Payroll Assistance. 1099 Contractor (Self-Employed)

Washington, D.C. Capital Region 2012 - 2016

Supported Small Businesses with Payroll, Human Resources, Marketing & Office Management. To include but not limited to: Federal & State proposal management; New Hire Orientation; Conducted Interviews; Event Planning; Payroll Assistance; Marketing (using Survey Monkey, Facebook, Angie’s List & Instagram); Edited documents; Daily verbal and written communication with clients, State & Federal agencies. (Ref: Elaine’s Brown Sugar) Data Management Specialist for the NOAA’s National Weather Service, Office of Science & Technology Earth Resources Technology, Corp. Silver Spring, MD 2009 - 2011 Supported Program Managers in developing presentation material, program planning, status slides, & reports; Maintained a reference library of presentations for the director & PM documentation. Coordinated the collection of data for briefings, prepared briefing slides, & scheduled presentation times for program reviews along with other program management activities in a SharePoint environment. Provided input to federal teams on implementation strategies of SharePoint into the NWS workplace. Assisted the Director of the NWS & NWS employees with any Desktop Publishing needs & requests for assistance with the Microsoft Office Suite.

Crystal Bright

A D M I N I S T R A T I V E P R O F E S S I O N A L ( W a s h i n g t o n, D . C . ) 4 0 1 - 3 2 7 - 0 8 8 6 ( M ) C r y s t a l . R . B r i g h t @ G m a i l . c o m E X P E R I E N C E

Proposal & Marketing Coordinator

AECOM Arlington, VA 2008 - 2009

Payroll Garnishments (Child Support; Tax Liens; Criminal Restitution etc.); Corresponding with State agencies regarding garnishments/liens etc.; Corporate written communication; Pay Card distribution & data entry using Ceridian Dayforce and ADP; Queries and password resets in Dayforce

Desktop Publisher & Business Development Coordinator TWD & Associates, Inc. Arlington, VA 2005 – 2008 Participated in the implementation of SharePoint working with the Business Development team, Human Resources & Contracts; Assisted in the set-up of folders & upload of dated documentation to ease with the transition from corporate network to SharePoint; Coordinated/Edited federal proposals; Analyzed existing and managed process for the handling of recruitment and sourcing; Executed on-boarding process including new employee orientation, mentoring programs, employee development and training programs; Assisted HR Manager with policy and protocol development, employee surveys, employee relations and morale programs, benefits administration and personnel files; Planned company events including annual company picnic and holiday party while working with external vendors to secure discounts and packages for hotels, food and beverages Data Manager (Supporting the U.S. Army)

Innovative Concepts McLean, VA 2004 - 2005

Configuration Management Librarian (Supporting the U.S. Patent & Trademark Office) Galaxy Scientific Arlington VA 2003 - 2004

Data Manager (Supporting the FBI Trilogy Program)

DynCorp Chantilly, VA 2002 - 2003

Configuration Management Librarian (Supporting the U.S. Army) SETA Corporation McLean, VA 2001 - 2003

Data Manager (Supporting the military healthcare contract D’SIDDOMS III) Northrop Grumman McLean, VA 1998 - 2001

E D U C A T I O N

PC Specialist Plus Program (September 2024)

Career Technical Institute D.C. (36 college credits & 2016 Microsoft Office Specialist Certification) Coursework towards A.A. in Liberal Arts

Northern Virginia Community College

Contact this candidate