Customer Service Administrative Assistant

Altagracia (Gracie)

Lira

A d m i n i s t r a t i v e A s s i s t a n t

956-***-****

***********@*****.***

McAllen, TX. USA

Experienced and committed

Administrative Assistant with over 25

years of experience in office

management; streamlining

communications and projects across

departments, clients, and contractors.

OBJECTIVE: Seeking to expand my

carrer in Office Management and

Customer Service in an organization

that supports individual growth while

upholding values of excellence.

S K I L L S

Interpersonal Proficiency

Organization & Planning

Customer Service Excellence

Prioritization & Problem Solving

Research & Analysis

Computer & Technology Efficiency

E D U C A T I O N

McAllen Memorial H.S.

McAllen TX.

1986-1989

Executive Assistant

McAllen Economic Development Corporation / Foreign Trade Zone McAllen TX / 2022-2025

Provide support to the President and Executive Vice President for the daily operational and administrative workflow.

• Customer service for MEDC and McAllen Foreign Trade Zone

• Interface with clients, vendors, and contractors.

• Events management and Travel

• Management of Board Meetings and Agendas

Administrative Assistant

Melden & Hunt / Edinburg TX / 1996-2021.

Oversee all administrative activities in support of projects as they relate to subdivision development and plat recording.

• Assist with project accounting tasks

• Interface with clients, vendors, and contractors.

• Prepare presentations and reports

• Provide support for project-based work: mailing, filing, meetings

• Assist with public bidding process, gathering documents and permits.

• Review technical drawings and other diagrams.

Additional work experience upon request.

A L

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