CONTACT
PHONE:
ADDRESS:
G***, Shree Gaondevi Darshan CHS,
Opposite Gaondevi Madir, sonarpada,
kalyan Shill Road, Dombivli (East) 421203
EMAIL:
***********@*****.***
EDUCATION
SY BCom. – Mumbai University
July 2000 – Mar 2002
HSC – Mumbai University
June 1999 – Oct 2000
SSC – Pune University
June 1997 – Apr 1998
SKILLS
Positive & never say never
attitude
Multilingual
Strong determination to succeed
Ability to adapt to new
environment and grasp work
quickly
Team Management
Punctual
Communication Skills
Disciplined
Dedicated
Hardworking
Energetic
Enthusiastic
Good in public relations
Problem-Solving
Microsoft Office - Outlook, Excel,
Word
SIDDHESH
CHAVAN
ASST. MANAGER OPERATION
Results-driven Operations and Marketing professional with over 23 years of experience in logistics and supply chain management. Skilled in leading teams, optimizing operations, and building strong supplier and client relationships across international markets, including Nigeria and Kenya. Proven ability to manage fleet operations, streamline processes, and resolve transportation challenges. A multilingual communicator with a proactive approach, strong problem-solving skills, and expertise in driving business growth through effective marketing and operational strategies. Dedicated to delivering exceptional service and achieving organizational goals.
EXPERIENCE
ASST. MANAGER OPERATION & MARKETING
Satguru Cargo Ltd, Nigeria July 2024 – Present
Operations:
Managed daily operations and prepared reports.
Built a supplier base (transporters, clearing agents) and coordinated EXIM documentation.
Ensured smooth cargo movement (air & sea) and handled supplier payments with finance.
Fleet Management:
Sourced vehicles from transporters based on customer needs and negotiated rates.
Monitored transport from docking to last-mile delivery, addressing issues en route.
Developed route mapping for haulage operations.
Marketing & Sales:
Conducted client visits to pitch services and assess operational needs.
Provided information on procedures and credit policies, and followed up on payments.
Handled quotations, rate negotiations, and resolved en route queries.
PERSONAL INFORMATION:
Date of Birth: 14 Sept, 1983
Nationality: Indian
Marital Status: Married
ADDITIONAL INFORMATION:
Kenyan Alien ID Valid Till
22/12/2024
Kenyan Driving License - Class B
LANGUAGES:
English
Hindi
Marathi
Gujarati
ASST. MANAGER OPERATION
Faztrex Logistics Ltd, Kenya Feb 2022 – April 2024 Administration:
Managed permits, office requirements, and vendor negotiations.
Coordinated with local authorities for business permits and staff documentation.
Resolved issues with local authorities and managed vendor relationships.
Operations:
Led daily operations, including rider allocation and coordinating pickups/deliveries.
Trained riders on customer communication, payment collection, and local regulations.
Handled COD remittance and followed up with third-party providers for delivery reports.
Fleet Management:
Managed vehicle sourcing, rate negotiations, and last-mile deliveries.
Monitored transport operations and addressed issues during transit.
Technical Support:
Supervised bike maintenance, fuel allocation, parking, and insurance updates.
Tracked fuel expenses, vehicle maintenance, and mileage records.
IT Coordination:
Collaborated with the IT team for software updates, data provision, and operational flow improvements.
Ensured smooth functionality post-updates.
Marketing & Sales:
Engaged clients to understand operational needs, negotiate rates, and provide service information.
Followed up on payments and provided detailed procedural guidance.
SENIOR OPERATION STAFF
Blue Dart Express Ltd Feb 2003 – Nov 2021
Operations:
Managed a team of 200+ laborers and 25 support staff, including shift planning and load management.
Planned timely vehicle loading, offloading, and warehouse operations.
Coordinated customer pickups/deliveries and resolved operational issues in real-time.
Logistics:
Managed inventory and dispatch for ACER computers, ensuring space and stock management using FIFO.
Coordinated stock and dispatch reports with clients and followed up on transit issues with courier partners. Fleet Management:
Arranged vehicles based on operational requirements, route planning, and vehicle tracking.
Handled in-transit issues and managed contracted transporters.
Customer Service:
Resolved shipment queries and followed up on pending documentation with customers and regional teams.
Coordinated with operations and customer service teams for seamless operations.