Kennedy Dubose
Contact Information
Lithonia GA 30058
***********@*****.***
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Skills
Mentoring
Public speech
Presentation
Creating curriculum
Training
Any software use
Networking
Communication
Assistance
Administrative
Typing
Building Relationships
Team Management
I have worked in a lot of different settings, so I am easily moldable. I am very intelligent so I am able to communicate effectively. I have taught myself how to use many different systems, so there is nothing I am not able to accomplish with my diligent work ethic and problem solving abilities.
Allstate
June 2021- Current
I have been in a plethora of roles within Allstate. All customer facing. Over the years I’ve been able to broaden my horizons to other forms of communication and relationships building. I’ve sold policies, I’ve made changes to policies, I’ve even helped with the auto claims process for my customers all while creatively problem solving and being a leader for my team. As of now, I was promoted to a junior analyst position that allows me not only to continue solving everyday problems for our insureds, but also teaching classes of new adjusters to do the same. Our field leader, who oversees all of our supervisors, chose me personally for the opportunity based on my professionalism and ability to make a difference.
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Experience
Trained new adjusters
Created workshops for adjusters
Created training material
Team lead
Sales Consultant/HomeAdvisor
January 2021-June 2021
A full sales position. Expected to sign customers up for a lead service that they control. Using strategies taught during coaching sessions and training in order to receive optimal results. Outbound Sales Coordinator/Progressive
April 2020- December 2020(Remote)
This job is an at home sales position where I solely make commission off of what I sell. I do a lot of networking and creating lists of future prospects.
State Farm/ Sales/Customer Service
July 2019-April 2020 Fayetteville
This job allows me to be more of my true self. I am talking to clients and making them smile while allowing them to be able to take care of themselves. With my help of course.
Once Upon A Child/ Floor Supervisor
October 2018- July 2019- Morrow
My second retail job and the first time I was ever made Supervisor. I was able to redesign the store’s floor set and come up with my own set of standards for how my store could look.
Voice Nation/ CSR/Trainer/Dispatcher
March 2018-October 2018, Buford
This was the first call center experience I ever had. I had to take and receive messages for companies, distribute calls where they needed to go, make appointments, and train a whole room of new hires with this same skill set. I was also recruited to become an assistant coach which is a team Coach for a select set of employees.
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Education
Licensed in P/C Insurance
Notary
Pursing Journalism
Ashford University/ Bachelors of Journalism
May 2018- 2021
I am 2.5 years away from my degree in Journalism. I’ve had many obstacles in my way but nothing has stopped me from pursuing my degree. I love research and expanding my knowledge.
Georgia Gwinnett College/ Marketing Management
January 2017 - August 2017 *Lawrenceville
Started my first year of college here and decided that this school was not the best for me, especially after I couldn’t afford it anymore. Alison Courses/Certification in Data Services
As of 01/13/2022 I am certified in Network Server Security. I took a few courses to educate myself and learn about how to protect client’s networks and how to provide server security.
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Awards IICRC Certified in Water Mitigation 02/2025