Customer Service Sales Associate

Jenise Justice Ramirez

*** * ***** **, ** ***** / 917-***-**** / *************@*****.***

Education

Expected May 2026

Mercy University, Dobbs Ferry- Pre Physicians Assistant January 2024

Hostos Community College, Bronx NY- EKG Technician Skills

● Adaptability

● Efficient Customer Service

● Team worker

Experience

June 2023 - October 2023

Bacall’s Steak House New York, NY- Hostess

● Greet and seat guests managed the seating chart and waitlist.

● Address guest inquiries, requests, and concerns in a timely, friendly manner.

● Perform opening and closing duties, including cleaning and setting up for service. November 2022 - January 2023

Foot Locker - Sales Associate

● Provided personalized customer service by assisting with product selection and offering advice.

● Promoted additional sales through cross-selling related items.

● Utilized in-store technology to locate items and assist with customer inquiries. September 2022- December 2022

Dollar Tree New York, NY - Cashier

● Processed payments, provided accurate change, and ensured customer satisfaction.

● Assisted customers at the front counter by answering questions and providing store information.

● Organized product displays and restocked shelves. June 2022 - August 2022

Camp Twelve Trails New York, NY - Camp Counselor

● Led and supervised groups of children through a variety of activities, ensuring safety and inclusivity.

● Addressed behavioral issues, fostering a positive and engaging camp environment. March 2022 - September 2022

Kicks Closet - Sales Associate

● Restocked merchandise and organized floor displays to maintain an appealing shopping environment.

● Assisted customers with product inquiries and provided information if needed.

● Managed inventory by unloading deliveries and ensuring accurate product labeling. April 2019 - August 2019

New York Presbyterian Hospital - Patient Care/Research Intern

● Shadowed healthcare professionals to observe and learn about patient care and hospital operations.

● Assisted nurses in daily tasks hands on.

● Developed report-writing skills and practiced study techniques to meet assignment objectives.

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